Tesco Shift Leader - Days - Halifax School Ln Express

Tesco; Halifax; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retailer in Halifax is seeking a Shift Leader to coordinate store operations and enhance customer experiences. The role includes managing team dynamics and ensuring a clean, well-stocked environment. Ideal candidates will have strong leadership skills, a commitment to customer service, and the ability to motivate others. The position offers flexible hours and various employee benefits, including discounts and wellbeing support.

Benefits

Flexible working from day one

Colleague discounts

Wellbeing services

Pension with employer contributions

Qualifications

• Must be 18 or over to apply for this role.
• Ability to build strong, inclusive relationships with colleagues.
• Communicate clearly and lead teams effectively.

Responsibilities

• Coordinating store team to deliver quality shopping experiences.
• Supporting colleagues with store operations and priorities.
• Being the go-to person for day-to-day queries.

Skills

Customer service

Team coordination

Communication

Job description

Overview

Tesco UK • Halifax • Temporary • Apply by 11-Oct-2025

Availability Window: Days From time To time Sun 14:00:00 23:00:00 Mon 14:00:00 23:00:00 Tue 14:00:00 23:00:00 Thu 05:30:00 14:45:00 Fri 05:30:00 15:00:00 Sat 14:00:00 23:00:00

The Shift Leader rate of pay starts from £14.76 per hour; this increases to £15.97 for stores inside the M25. Additional payments may apply depending on location.

It is our policy to offer new colleagues a minimum of 16 guaranteed hours per week; roles with a minimum of 12 hours are also available.

We will schedule your contracted hours within the advertised availability, with 3 weeks notice of shifts. We aim to support flexibility, and if your availability matches closely but not exactly, we would still love to hear from you.

If you would like to read more about the role, please contact us within your application.

Customers are at the heart of everything we do.

As a Shift Leader, you will support store operations, help customers, and oversee the store to ensure smooth daily running, delivering a positive experience for customers, colleagues and communities.

Responsibilities

• Work in a fast-paced retail environment with variety.
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations.
• Be available for customers, listening to them and helping them leave with what they came for.
• Coaching colleagues and giving feedback to the team to improve service.
• Guide and support colleagues in-store to keep it a safe place to work and shop.
• Maintain understanding of store performance and assist managers in improving operations.
• Lead from the front and set a positive example for colleagues.

You must be 18 or over to apply for this role.

What is in it for you

• A role with bags of variety and flexible hours and shift patterns.
• Ongoing development and access to training to support your career.
• An inclusive environment where Everyone's Welcome.
• Your voice matters and ideas are encouraged.
• Wellbeing support and resources for mind, body and life.
• Life cover and a pension with employer contributions; additional benefits to suit you (discounts, cycle to work, etc.).
• Uniform provided and policies to support you through life moments.
• Access to colleague networks and more information about benefits within the application.

Benefits

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
• Flexible working from day one.
• Colleague Clubcard discounts with family sharing options.
• Free wellbeing services and resources.
• Life cover and an award-winning pension with matching contributions up to 7.5%.
• Additional benefits including discounts, shares, and cycle to work schemes.
• Uniform and life-m moment support policies.

You will be responsible for

• Coordinating the store team to deliver an easy, fuss-free shopping experience for customers.
• Supporting colleagues to deliver daily priorities and regular breaks.
• Opening and closing the store and completing duty cover, ensuring safety in decisions.
• Being the go-to person for colleagues in the absence of a manager for day-to-day queries.
• Maintaining a clean, tidy, and well-presented store.
• Supporting managers with seasonal, community and charity events.
• Contributing to a great, inclusive team atmosphere.
• Providing great customer service by listening to customers and putting them first.
• Keeping the team informed on communications and updates.
• Staying knowledgeable about store performance and identifying improvements.
• Coordinating store improvements and removing obstacles to great service.
• Following health and safety routines and ensuring colleagues do the same.
• Recognising colleagues who provide great service.

You will need

• To be a great role model with thoughtful customer service.
• To build strong, inclusive relationships with colleagues.
• To communicate clearly using various methods.
• To lead in the absence of the Store Manager.
• To be flexible in thinking and good at decision making.
• To motivate and inspire your team to exceed expectations.
• To be curious and seek ideas to serve customers, communities, and the planet better.

About us

Our vision is to become every customer’s favourite way to shop. Our core purpose is: Serving our customers, communities and planet a little better every day.

Diversity, equity and inclusion (DEI) at Tesco means everyone is welcome and represented at work.

We are proud to be Disability Confident Leader and committed to an accessible recruitment process. For accessibility information, please read in the application.

Please note: Tesco will recruit individuals who have passed the school leaver’s age. Some roles have age restrictions for specific shifts or areas.

On high volumes of applications, some roles may close earlier than the advertised end date. We will provide feedback to interview candidates only.

For more information about us, please visit www.tescoplc.com.