Tesco Shift Leader - Days - Buckingham Superstore

Tesco; Buckingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading supermarket chain in Buckingham is looking for a Shift Leader who will oversee daily operations, ensuring customer satisfaction and team coordination. The role offers flexible working hours, development opportunities, and a supportive environment. With a pay starting at £14.76 an hour, the position is perfect for those who are passionate about retail and customer service.

Benefits

Flexible working from day one

Discounts through Colleague Clubcard

Life cover and pension with employer contributions

Wellbeing support and resources

Holidays starting at 20 days

Qualifications

• Must be 18 or over to apply.
• Be a great role model in customer service.
• Ability to build strong relationships and create a positive team atmosphere.

Responsibilities

• Coordinating the store team to deliver a great shopping experience.
• Supporting colleagues and ensuring safe decisions.
• Leading the store in the absence of the manager.

Skills

Customer service

Team leadership

Communication

Decision making

Job description

Overview

Tesco UK • Buckingham • Apply by 28-Sep-2025

Availability Window
Days From time To time Mon 15:30:00 00:30:00 Thu 15:30:00 00:30:00 Fri 15:30:00 00:30:00

Shift Leader pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The availability windows show the periods of time in the week we'd like you to be available to work. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.

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Customers are at the heart of everything we do.

It takes a lot of great people to run one of our stores, and it takes a great Shift Leader to support them all and keep things running smoothly. From helping customers to making sure store operations stay on track, being a Shift Leader at Tesco is a truly rewarding role. You will oversee the store from the shop floor and strive to make things better for customers, colleagues and communities, every day.

Responsibilities

• Work in a fast-paced retail environment, with bags of variety
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
• Be there for customers, listening to them and helping to ensure they leave with what they came for
• Look for ways to improve service, including coaching colleagues and giving feedback to the team
• Guide and support colleagues in-store, making sure it stays a safe place to work and shop
• Maintain understanding of store performance and assist managers in actions to improve running of the store
• Lead from the front and set a great example for your team

Important notes

Please note that you need to be 18 or over to apply for this role.

What is in it for you

• There is bags of variety. As Shift Leader, no two days are the same, with flexible hours and shift patterns
• Development opportunities with ongoing learning and access to training
• Inclusive environment where everyone is welcome
• Your voice matters and ideas are listened to
• Wellbeing support is available
• Colleagues are in good company across Tesco

Our benefits include:

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Flexible working from day one
• Discounts through Colleague Clubcard, including additional card to share with family
• Free wellbeing resources for mind, body and life
• Life cover and pension with employer contributions
• Additional benefits to suit you (discounts, shares, cycle to work, etc.)
• Uniform provided
• Access to colleague networks and more information via links

You will be responsible for

• Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
• Supporting colleagues to deliver daily priorities and take regular breaks
• Opening and closing the store, and completing duty cover, ensuring decisions are safe for everyone
• Being the go-to person for queries in the absence of a manager
• Keeping the store clean, tidy and well-presented
• Supporting managers to coordinate seasonal, community and charity events
• Contributing to a great, inclusive team atmosphere
• Providing great customer service by listening to customers and putting them first
• Keeping the team informed on communications and updates
• Staying knowledgeable about store performance and seeking improvements
• Coordinating store improvements and removing obstacles to great service
• Following health and safety routines
• Recognising colleagues for great service

You will need

• To be a great role model, delivering thoughtful customer service
• To build strong relationships to create a positive team atmosphere
• To be a clear communicator with multiple methods to keep the team informed
• To lead the store in the absence of the Manager
• To be a good decision maker and flexible in thinking
• To be motivating and able to inspire the team
• To be curious and seek ideas to serve customers, communities and the planet better

About us

Our vision is to become every customer’s favourite way to shop. Our core purpose is “Serving our customers, communities and planet a little better every day.” We aim to act as a responsible and sustainable business for all stakeholders, communities and the planet.

Diversity, equity and inclusion (DEI) at Tesco means everyone feels represented and welcome at work. Everyone’s Welcome.

We welcome flexible working and will discuss how we can support you during the application process. Some roles may have age or time-of-day restrictions; details will be provided during the process.

Accessibility and equal opportunity We are a Disability Confident Leader and committed to an accessible recruitment process. For information on accessibility support, please read the details provided.

Please note: Tesco will recruit individuals who meet the school leaver’s age for your country. Some roles may close early due to high volumes of applicants. Feedback is provided to candidates who attend interviews. For more information, visit www.tescoplc.com