Tesco Shift Leader - Days

Career Choices Dewis Gyrfa Ltd; Manchester; On-site; Part time

Job summary

A major UK retailer is looking for a Shift Leader in Manchester. The role involves overseeing store operations, managing shifts, and ensuring excellent customer service. The ideal candidate will have leadership skills, strong communication abilities, and a passion for motivating a team. Flexible working hours and continuous learning opportunities are offered, making this a great opportunity for career growth. Applicants must be 18 or older to apply.

Benefits

10% discount on store products

20 days holiday plus personal day

Access to wellbeing services

Qualifications

• Demonstrated experience in a supervisory role.
• Ability to motivate and lead a team.
• Strong communication skills and a customer-focused approach.

Responsibilities

• Oversee daily store operations and ensure customer satisfaction.
• Coordinate the team and manage shift responsibilities.
• Maintain store presentation and uphold health and safety standards.

Skills

Leadership

Customer service

Communication

Flexibility

Motivation

Job description

Overview

About the role Availability Window Days From time To time Sun 14:00:00 23:00:00 Tue 13:00:00 23:00:00 Wed 14:00:00 23:00:00 Thu 05:30:00 14:00:00 Fri 05:30:00 14:00:00 Sat 14:00:00 23:00:00

Shift Leader Rate of Pay

Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M
25. Additional payments may also apply depending on location.

Hours of work

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

Availability

The table shows the periods of time in the week we’d like you to be available to work

• the availability windows.

We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be.

We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.

Responsibilities

You’ll face lots of interesting challenges as you oversee the store from the shop floor and strive to make things just that little bit better for customers, colleagues and communities, every day.

As a Shift Leader you’ll: Work in a fast-paced retail environment, with bags of variety Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations Be there for customers, listening to them and helping to make sure they leave the store with what they came for Look for ways to improve service, including coaching your colleagues and giving feedback to the team Guide and support your colleagues in-store, making sure it stays a safe place to work and shop Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store Lead from the front, and set a great example for your colleagues in everything you do Please note that you need to be 18 or over to apply for this role.

You will be responsible for Coordinating the store team to deliver an easy, fuss-free shopping experience for customers Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone’s safety Being the go-to person for colleagues in the absence of a manager for day-to-day queries Making sure the store is always clean, tidy, and well-presented Supporting managers to coordinate seasonal, community and charity events Contributing to a great team atmosphere, that’s inclusive of everyone Providing great customer service, by listening to our customers and putting them first in everything you do Keeping the team well-informed and up to speed on any communications, changes, or updates Staying knowledgeable about store performance, and looking for ways to improve and simplify operations Coordinating store improvements, and removing any obstacles that might be getting in the way of great service Following health and safety routines and procedures, and ensuring colleagues do the same Recognising and celebrating colleagues within the team who are providing great service You will need To be a great role model, by always giving thoughtful customer service that ensures every customer’s needs are met To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date To be comfortable taking the lead, and overseeing the store in the absence of your Manager To be a good decision maker, who’s flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues To be motivating, so you can inspire your team to deliver beyond expectations To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day

Required skills and qualifications

What’s in it for you There are a lot of reasons why Tesco is a great place to work.

Here are just a few of them.

There’s bags of variety . As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle We take your development seriously, so this is a great place to get on in your career.

You’ll have ongoing learning opportunities, and access to award-winning training, so you can achieve the career you want It’s an inclusive place where everyone’s welcome . We celebrate the individuality of our colleagues

Benefits

• because they’re what makes Tesco, Tesco Your voice matters , and we’ll always welcome and listen to your ideas and opinions We put your wellbeing first , and support is always available if you need it Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you’ll be in good company Our benefits include: Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays) Request flexible working from day one Get 10% off and 15% at pay day weekends: save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home Access to free wellbeing services with a range of resources to support your mind, body, and life Life cover of five times your pay and an award-winning pension with matching contributions up to
  7.5% Benefits to suit you, choose what you use: from discounts and shares to cycle to work schemes Uniform provided and policies to support you for all of life’s moments, big and small Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.

About us

About us Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We’re the UK’s number one retailer and we pride ourselves on offering a great shopping experience.

We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities?

With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on.

It’s our people that make the difference every day

• helping us make a difference for our customers Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

Additional information

For more information about us please visit www.tescoplc.com

Proud member of the Disability Confident employer scheme

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).