Tesco Colleague - Southam Superstore

Tesco; Southam CP; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading grocery retailer in Southam is seeking passionate colleagues to deliver outstanding customer service. The role involves working in various areas of the store, providing a great shopping experience, and building rapport with customers. Flexible hours are available, and the ideal candidate will be over 18, with a strong commitment to teamwork and service excellence.

Benefits

20 days holiday plus Bank holidays

10% discount on groceries

Access to free wellbeing services

Life cover and pension benefits

Uniform provided

Qualifications

• A passion for delivering great service and greeting customers with a smile.
• The ability to build rapport with customers.
• To take initiative and make decisions that are right for customers.

Responsibilities

• Serve customers with passion and pride; give great natural service.
• Work across the store in service, picking, and replenishment areas.
• Handle products with care to maintain quality.

Skills

Customer service

Teamwork

Communication

Initiative

Job description

Overview

Tesco UK • Southam • Permanent • Apply by 13-Sep-2025

Availability Window
Days From time To time Sun 05:00:00 12:00:00 Thu 16:00:00 22:00:00 Sat 05:00:00 12:00:00

Pay - Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location.

It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and you\'ll have 3 weeks\' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.

Note - We are unable to include links in this description. Read more about role details through the official Tesco channels.

Customer Focus
Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.

• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

Important - You must be over 18 to apply for this role.

What is in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard
• Access to free wellbeing services with resources to support mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for life\'s moments, big and small
• Access to colleague networks providing a space for colleagues from a range of backgrounds
• Read more about available benefits in this role

Responsibilities

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within the store.
• Working across the store in service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet customer needs at the right time.
• Participating in seasonal, community and charity events, creating a welcoming atmosphere.
• Being knowledgeable about the store\'s performance and the role you play in driving service and sales, reducing waste and delivering profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being yourself, living our values, making everyone feel welcome and following policies.
• Occasionally, you may be required to accept deliveries into the store.

What you will need

• A passion for delivering great service and greeting customers with a smile
• The ability to build rapport with customers so they leave with a positive shopping experience
• To take initiative and make decisions that are right for customers
• Work well within a team and communicate openly
• Build relationships with colleagues to create a team spirit
• Be at work on time, well presented and ready to be a brand ambassador

About us

Our vision at Tesco is to become every customer\'s favourite way to shop. Our core purpose is "Serving our customers, communities and planet a little better every day." Acting as a responsible and sustainable business for all stakeholders, communities, and the planet.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are, you can be yourself at work. We are a place where Everyone\'s Welcome.

We welcome chats about flexible working. Talk to us about how we can support you during your application.

Accessibility - We are a Disability Confident Leader and offer accessible recruitment processes. For information on accessibility support, please contact us.

Please note

Tesco will only recruit individuals who have passed the school leaver\'s age. The school leaver age varies by country.

We can only accept candidates over the age of 18 for roles that require early mornings, late nights, or specific areas such as warehouse, drinks, or driving.

On high volumes of applicants, some roles may close earlier than the advertised end date. Feedback is provided to candidates who attend interviews.

For more information about us please visit www.tescoplc.com