Tesco Colleague - Post Office - Hobs Moat Express

Tesco PLC; Metropolitan Borough of Solihull; On-site; GBP 43,000; Full time

Job summary

A leading supermarket chain in the UK is looking for a dedicated store colleague to provide exceptional customer service and support store operations. The role requires building rapport with customers, processing transactions accurately, and participating in store activities. Candidates will be part of a diverse team and can expect a fulfilling work environment with opportunities for career progression. Estimated pay is £42,269 per year, with a flexible schedule available. Join us to create a welcoming atmosphere and make every shopping experience enjoyable.

Qualifications

• Ability to engage with customers and create a welcoming atmosphere.
• Passionate about products and services offered in store.
• Must be able to work independently and demonstrate initiative.

Responsibilities

• Deliver great customer service with a smile.
• Process transactions accurately and manage cash confidently.
• Participate in community and charity events for inclusivity.
• Ensure compliance with regulations and store policies.

Skills

Customer service

Communication

Teamwork

Time management

Job description

Responsibilities

• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Process transactions and declaring moneys / stock with accuracy and integrity whilst processing cash transactions with accuracy and confidence.
• Handling confidential and important documents with care and attention to detail.
• Completing all regulatory training and tests in accordance with required timescales.
• Ensuring compliance with any legislative or contract requirements.
• Disposing of confidential waste in accordance with the confidential waste routines.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being yourself, living our values, making everyone feel welcome and always following our policies.
• Working across the store in our service, picking and replenishment areas where required.
• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
• To take the initiative and make decisions that are right for our customers.
• Be able to work independently and well within a team and communicate openly with others.
• Build relationships with colleagues to create a team spirit, having fun and celebrating success.
• Be at work on time, well presented and ready to be a brand ambassador.
• It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.
• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.

Pay & Hours

£42,269 per year - estimated

Our Post Office colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location. It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too.