Tesco Colleague Nights - Shepton Mallet Superstore

Tesco PLC; Shepton Mallet; On-site; GBP 35,000; Full time

Job summary

A major retail company in Shepton Mallet is seeking dedicated individuals to join their team. In this role, you will provide exceptional customer service and create a welcoming atmosphere for shoppers. The ideal candidates should be over 18 and possess a passion for delivering great service. Full-time hours are available, with competitive pay starting at £12.45 per hour, alongside additional premiums for late shifts. This position offers stability, opportunities for career progression, and a chance to be part of a diverse team.

Qualifications

• Ability to build rapport with customers.
• PASSION for delivering great service.
• At least 18 years old to apply.

Responsibilities

• Greet customers and serve with pride.
• Work within a team to create a positive atmosphere.
• Help satisfy customer needs and ensure quality service.

Skills

Customer service

Teamwork

Decision-making

Product knowledge

Job description

Job Responsibilities

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador
• It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
• PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store
• £34,191 per year - estimated

Pay and Hours

Full time NEW Availability Window Days From time To time Tue 22:00:00 07:00:00 Wed 22:00:00 07:00:00 Thu 22:00:00 07:00:00 Fri 22:00:00 07:00:00 Sat 22:00:00 07:00:00 Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores inside the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.