Tesco Colleague

Tesco UK; Newtownards; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail company is looking for colleagues in Newtownards to provide excellent customer service and support in various store areas. You will meet great people and work as part of a diverse team, ensuring shoppers receive top-notch service. Ideal candidates should be passionate about products and community engagement, with a commitment to inclusivity. A minimum of 16 hours per week guaranteed, with flexible scheduling options available to meet different needs.

Qualifications

• Must be over 18 to apply for this role.
• Passionate and knowledgeable about store products and services.
• Demonstrate great natural service and customer care.

Responsibilities

• Serve shoppers with passion and pride.
• Work across service, picking, and replenishment areas.
• Help create an inclusive atmosphere in the store.

Skills

Passion for delivering great service

Ability to build rapport with customers

Initiative in decision-making

Teamwork and open communication

Job description

Availability Window

• Sun 22:00‑08:00
• Mon 22:00‑08:00
• Tue 22:00‑08:00
• Wed 22:00‑08:00
• Thu 22:00‑08:00
• Fri 22:00‑08:00
• Sat 22:00‑08:00

Our Tesco Colleague rate of pay starts from £12.45 an hour. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues.

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety.

• Being a colleague in one of our stores means you will help to serve our shoppers better every day.
• You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store.

• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
• To take the initiative and make decisions that are right for our customers.
• Work well within a team and communicate openly with others.
• Build relationships with colleagues to create a team spirit, having fun and celebrating success.
• Be at work on time, well presented and ready to be a brand ambassador.

Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is “Serving our customers, communities and planet a little better every day”.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.

We can only accept candidates over the age of 18 if the role requires working before 6:15am or after 9:45pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.

For more information about us please visit www.tescoplc.com