Tesco Colleague - Lisburn Rd Superstore

Tesco Ireland; Belfast; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail company in Northern Ireland is looking for passionate store colleagues who excel at customer service and teamwork. This role offers flexibility in hours, starting pay from £12.45 per hour, and a variety of benefits including holiday entitlement and discounts. Candidates should be ready to greet customers with a smile and contribute positively to the team environment.

Benefits

20 days holiday plus a personal day

Flexible working options

Colleague discounts

Access to free wellbeing services

Life cover of five times pay

Employer matching pension contributions

Qualifications

• Passion for delivering great service and greeting customers with a smile.
• Ability to build rapport with customers.
• Work well within a team and communicate openly with others.

Responsibilities

• Serve customers with passion and pride.
• Work across the store in service, picking, and replenishment.
• Handle products with care to maintain their quality.

Skills

Customer service

Teamwork

Communication skills

Initiative

Job description

About the role

Availability Window: Days include Sun, Mon, Wed, Thu, Fri, Sat. The Tesco Colleague rate of pay starts from £12.45 per hour. Additional payments may apply depending on location and skills.

It is our policy to offer new colleagues a minimum of 16 guaranteed hours each week. If you’d like to work fewer hours (to a minimum of 12), we have opportunities for this too and would love to hear from you.

The availability windows describe the times during the week when we’d like you to be available to work. We will schedule your contracted hours within these times and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility, so if your available times match closely but not exactly to the advertised times, we’d still love to hear from you.

Customers are at the heart of everything we do.

It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s part of what makes it exciting.

• Being a colleague in one of our stores means helping to serve our shoppers better every day.
• You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

You will be responsible for

• Knowing your customers and serving them with passion and pride; delivering great natural service.
• Being passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Applying training to work safely, effectively and to serve our customers brilliantly.
• Making decisions that are right for customers and delivering routines in-store that meet customer needs at the right time.
• Participating in seasonal, community and charity events to create a welcoming atmosphere.
• Understanding the store’s performance and the part you play to drive service and sales, reduce waste and shrink, and support profitability.
• Handling products with care to maintain quality and ensure they reach customers in good condition.
• Being yourself, living our values, making everyone feel welcome and following our policies.
• You may be required to accept deliveries into the store.

You will need

• A passion for delivering great service, greeting customers with a smile, and serving them with pride.
• The ability to build rapport with customers so they leave with a great shopping experience.
• Initiative to make decisions that are right for our customers.
• Work well within a team and communicate openly with others.
• Build relationships with colleagues to foster team spirit, have fun and celebrate success.
• Be at work on time, well presented and ready to be a brand ambassador.

What’s in it for you?

• Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months (plus bank holidays).
• Flexible working options from day one.
• Colleague discounts including 10% off and 15% at pay day weekends; potential savings up to £2,000 a year with the Colleague Clubcard (with an additional card to share with family).
• Access to free wellbeing services and resources to support mind, body and life.
• Life cover of five times pay and an award-winning pension with employer matching contributions up to 7.5%.
• Additional benefits to suit you, including discounts, shares and cycle-to-work schemes.
• Uniform provided and policies to support you at all life moments.
• Access to colleague networks for inclusion and support; more information available about these networks.

About Us

Our vision at Tesco is to be every customer's favourite way to shop. Our core purpose is “Serving our customers, communities and planet a little better every day.” We are committed to diversity, equity and inclusion and to creating an inclusive recruitment process. We welcome flexible working and support life events that may affect work.

We are proud to be a Disability Confident Leader and to offer an accessible recruitment process. For information on accessibility support, please contact us.

Please note: Tesco will recruit individuals who have passed the school leaver’s age. Some roles may have age restrictions for working before certain hours or in certain areas. If there are many applicants, roles may close earlier than the advertised end date to manage applications; feedback is offered to interviewees.

For more information about us, please visit Tesco’s website.