Tesco Colleague - Durham Market Place Express

Tesco PLC; North East; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading UK retailer is seeking colleagues who are passionate about delivering great service and enjoy working as part of a team. Responsibilities include welcoming customers, maintaining high standards of service, and participating in community events. With opportunities for progression and flexible hours available, this role is ideal for those looking to balance work and life. Competitive pay and a range of benefits are provided.

Benefits

10% off with Colleague Clubcard

Life cover of five times your pay

Access to free wellbeing services

Uniform provided

Qualifications

• Passion for delivering great service to customers.
• Ability to build rapport with customers.
• Ready to be a brand ambassador and serve shoppers.

Responsibilities

• Greet customers with a smile and serve them with pride.
• Build relationships with colleagues to create a team spirit.
• Help serve our shoppers better every day.

Skills

Customer service

Teamwork

Communication

Time management

Handling products with care

Job description

Availability Window Days From time To time Sun 07:00:00 22:00:00 Mon 07:00:00 22:00:00 Tue 07:00:00 22:00:00 Wed 07:00:00 22:00:00 Thu 07:00:00 22:00:00 Fri 07:00:00 22:00:00 Sat 07:00:00 22:00:00 Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

Required skills and attributes

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador, Disability Confident
• Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
• You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
• Knowing your customers and serving them with passion and pride; giving great natural service.
• Passionate and knowledgeable about the products and services within my store.
• Working across the store in our service, picking and replenishment areas where required.
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
• Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
• Handling products with care to maintain quality and ensure they reach customers in the best condition.
• Being myself, living our values, making everyone feel welcome and always following our policies.
• At times, you may be required to accept deliveries into the store, Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life's moments, big and small

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to

About Tesco

It's part of what makes Tesco such a great place to work, and we're proud to have been accredited as one of Britain's Top Employers again this year. We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers. But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers