Tesco Colleague - Barnes Esso Express

Tesco PLC; Barnes; On-site; GBP 31,000; Full time

Job summary

A leading retail company in the UK is seeking enthusiastic colleagues for their stores. The role emphasizes delivering excellent customer service and building relationships with shoppers to ensure a welcoming shopping experience. Candidates should possess strong teamwork and communication skills. The starting pay is £12.45 per hour, with potential increases depending on location, and guaranteed minimum hours per week. This is a full-time role with varying availability and responsibilities include assisting customers and maintaining store quality.

Qualifications

• Must be over 18 to apply.
• Passion for delivering great service.
• Ability to build rapport with customers.

Responsibilities

• Deliver excellent customer service and greet customers with a smile.
• Build relationships with customers to enhance shopping experience.
• Participate in community and charity events.

Skills

Customer service skills

Teamwork

Communication

Initiative

Knowledgeable about products

Job description

About the role

Being a colleague in one of our stores means that you will help to serve our shoppers better every day.

You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.

Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

Responsibilities

• A passion for delivering great service, greeting customers with a smile, and serving them with pride
• The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
• To take the initiative and make decisions that are right for our customers
• Work well within a team and communicate openly with others
• Build relationships with colleagues to create a team spirit, having fun and celebrating success
• Be at work on time, well presented and ready to be a brand ambassador
• Knowing your customers and serving them with passion and pride; giving great natural service
• Passionate and knowledgeable about the products and services within my store
• Working across the store in our service, picking and replenishment areas where required
• Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly
• Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time
• Taking part in seasonal, community and charity events, creating a great inclusive atmosphere
• Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit
• Handling products with care to maintain quality and ensure they reach customers in the best condition
• Being myself, living our values, making everyone feel welcome and always following our policies
• At times, you may be required to accept deliveries into the store

Requirements

PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.

Pay and Availability

Full time NEW Availability Window Days From time To time Mon 14:30:00 23:00:00 Tue 14:30:00 23:00:00 Thu 14:30:00 23:00:00

Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores within the M25.  Additional payments may also apply depending on location.   It†s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you†d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you., It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It†s a committed role, full of everyday challenges, but that†s one of the things that makes it so exciting.

£30,117 per year - estimated ?