Tenancy Support & Stability Specialist

West Kent Housing Association; Sevenoaks; Hybrid; GBP 35,000; Full time

Job summary

A leading housing association in Sevenoaks is seeking a Tenancy Sustainment Officer to provide vital support to vulnerable residents in maintaining their tenancies. The role requires excellent communication and compassion, alongside collaboration with various external agencies to ensure residents receive the necessary assistance. The position offers a competitive annual salary of £34,714 and allows for hybrid working, with flexible arrangements supporting both office and remote work.

Benefits

Generous pension and life cover

Health cash plan

Flexible leave package

Paid time off to volunteer

Annual grant for wellbeing

Qualifications

• Experience working with vulnerable residents requiring support.
• Knowledge of welfare benefits systems.
• A clean driving licence and access to a car.

Responsibilities

• Support vulnerable residents to maintain their tenancies.
• Collaborate with local authorities and social services.
• Provide information on welfare benefits and support services.

Skills

Excellent communication skills

Customer service skills

Compassion

Knowledge of adult safeguarding

Collaboration with external agencies

Job description

A leading housing association in Sevenoaks is seeking a Tenancy Sustainment Officer to provide vital support to vulnerable residents in maintaining their tenancies. The role requires excellent communication and compassion, alongside collaboration with various external agencies to ensure residents receive the necessary assistance. The position offers a competitive annual salary of £34,714 and allows for hybrid working, with flexible arrangements supporting both office and remote work.