Temporary Service Advisor — Automotive Customer Care

Venatu Consulting Ltd; Newport; On-site; GBP 22,000 - 26,000; Full time

Job summary

A local automotive dealership in Newport is seeking a motivated Service Advisor to join their team temporarily. This role is crucial as you will be the first point of contact for customers, ensuring excellent service from booking to completion. Ideal candidates should have experience in customer service, strong organizational skills, and ideally previous experience as a Service Advisor in the automotive industry. A positive attitude and communication skills are essential.

Qualifications

• Experience as a Service Advisor is essential.
• Previous experience in the automotive industry is preferable.
• Strong organizational and communication skills are required.

Responsibilities

• Greet customers and serve as their primary contact.
• Book vehicles for service and repair work.
• Liaise with technicians and keep customers updated.
• Prepare job cards, invoices, and other paperwork.
• Maintain high levels of customer satisfaction.

Skills

Customer service

Communication skills

Organizational skills

Confidence

Team player mentality

Tools

CRM Systems (Pinnacle, Kerridge, CDK)

Job description

A local automotive dealership in Newport is seeking a motivated Service Advisor to join their team temporarily. This role is crucial as you will be the first point of contact for customers, ensuring excellent service from booking to completion. Ideal candidates should have experience in customer service, strong organizational skills, and ideally previous experience as a Service Advisor in the automotive industry. A positive attitude and communication skills are essential.