Temporary Customer Service Administrator

Huntress - Leeds; Morley; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency in the UK seeks a skilled Administrator with excellent customer service abilities for a hybrid role based in Morley. Responsibilities include maintaining contracts and databases, liaising with the management team, and resolving customer issues. The ideal candidate is proficient in Microsoft Office and excels in time management and communication. This position offers a competitive pay rate of £12.21 per hour and training that begins fully in the office before transitioning to hybrid work.

Qualifications

• Proficient in Microsoft Office, specifically Excel, Word, and PowerPoint.
• Ability to manage time effectively under pressure and meet deadlines.
• Strong problem-solving skills with a customer-focused mindset.

Responsibilities

• Provide administrative support relevant to daily processes.
• Maintain the database, ensuring data accuracy.
• Liaise with management and external support to resolve issues.

Skills

Excellent PC skills, including MS Excel, Word and PowerPoint

Highly numerate and commercially-minded

Excellent time management skills

Strong interpersonal and communication skills

Customer focused with proactive approach

Job description

Our national client based in South Leeds are looking for a candidates to join their team on a temp to perm basis. if you are an excellent Administrator with Customer Service skills please apply today.

This starting on 12th January 2026

£12.21ph

This is a Hybrid role after training (training is two weeks fully office based then Hybrid). Training hours will be Monday to Friday 10.30-19.00.

Shift: Monday to Thursday 10.00-19.00 and Saturday 08.00-14.00

Tuesdays and Wednesdays are office days

Responsibilities:

• To provide administrative support relevant to the following processes
• Contract maintenance
• Maintenance of the database, with daily analysis
• Liaise with the Management Team regarding daily support activities
• Liaise with internal and external support services to resolve daily issues affecting customers
• Escalate issues in a timely and effective manner
• Proactively support the business to customer delivery service
• Provide enquiry resolution support to internal and external parties within targeted service levels
• Distribution of daily activity reports to external service providers

All About You

Qualifications:

• Excellent PC skills, including MS Excel, Word and PowerPoint
• Highly numerate and commercially-minded - used to working in a fast paced environment with attention to accuracy and detail at all times
• Excellent time management skills and ability to work under pressure to time critical deadlines
• Strong interpersonal and communication skills and ability to communicate at all levels
• Customer focused, with a proactive and innovative approach

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.