Temporary Customer Service Administrator

Michael Page (UK); Banbury; On-site; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is seeking a Temporary Customer Service Administrator in Banbury. The role involves managing customer inquiries, maintaining records, and coordinating with internal teams. Ideal candidates will have prior customer service experience, strong communication skills, and the ability to multitask. This opportunity includes competitive pay, holiday benefits, and a supportive work environment.

Benefits

Competitive hourly rate

Holiday pay

Free parking onsite

Qualifications

• Previous experience in a customer service and administrative role required.
• Strong organisational and multitasking skills are essential.
• Proficiency in using computer systems is a must.

Responsibilities

• Manage and respond to customer inquiries efficiently.
• Update and maintain accurate customer records.
• Coordinate with teams to ensure timely delivery of services.

Skills

Customer service experience

Clear telephone manner

Organisational skills

Multitasking abilities

Computer proficiency

Communication skills

Problem-solving mindset

Job description

• Great opportunity to expand on your experience, skills and knowledge
• Please only apply if you are immediately available or available at short notice

About Our Client

The company is a small-sized organisation and operates within the manufacturing industry, based in Banbury. They focus on delivering specialised services and products to their clients and are committed to maintaining high standards in their operations.

Job Description

Key responsibilities of the Temporary Customer Service Administrator include:

• Manage and respond to customer inquiries efficiently and professionally.
• Update and maintain accurate customer records in the system.
• Coordinate with internal teams to ensure timely delivery of services and products.
• Handle order processing and ensure all documentation is complete and accurate.
• Address and resolve customer concerns or elevate them as necessary.
• Support the customer service team with general administrative tasks.
• Monitor and track customer orders to ensure satisfaction.
• Assist in maintaining a high standard of customer service within the department.

The Successful Applicant

The successful Temporary Customer Service Administrator will have:

• Previous experience in a customer service and administrative role.
• Confident and clear telephone manner.
• Strong organisational and multitasking abilities.
• Proficiency in using computer systems.
• Excellent communication and interpersonal skills.
• A proactive and problem-solving mindset with brilliant customer service skills.

What's on Offer

Benefits include:

• Competitive hourly rate
• Holiday pay
• Immediate start
• Great opportunity to work within a respected organisation
• Chance to expand on your skill development and career growth
• Supportive and collaborative work environment
• Free parking onsite