Temporary Accommodation Officer

Buckinghamshire Council; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local governmental body in the United Kingdom seeks a dedicated Housing Options officer responsible for managing temporary accommodation placements and ensuring compliance with regulations. The role will focus on developing strong relationships with stakeholders and dealing with complex client situations. This fast-paced position offers a supportive, inclusive environment and various benefits, including health initiatives and flexible working arrangements.

Benefits

Health and well-being initiatives

Flexible working arrangements

Competitive pension scheme

Qualifications

• Proven experience in leading business areas.
• Experience working in a partnership environment.
• Self-starter with a proactive approach.

Responsibilities

• Manage processes related to the Council's Temporary Accommodation.
• Support placements ensuring compliance with agreements.
• Work closely with benefits teams to protect financial interests.

Skills

Excellent IT skills

Proactive communicator

Experience with complex clients

Ability to develop stakeholder relationships

Job description

This role is responsible for all processes and matters associated with the Council's Temporary Accommodation Predominantly Bridge Court. The role will also include management of void units working closely with our facilities team to turn units around in a timely manner and assisting the officer in charge with all matters relating to health and safety compliance of the building.

You will be one of our housing teams 'go to' people in all matters relating to Temporary Accommodation placements for Saunderton Lodge. You will provide support to all placements to ensure compliance with licence agreements and support plans. The post holder will work closely with our benefits teams and providers to protect the council financially and with the wider housing team to ensure that placements are appropriate, including undertaking of affordability and suitability assessments.

About the Team

We are looking for a talented and enthusiastic person to join our busy and forward‑thinking Housing Options and Supply team in this exciting role. The role is based at Saunderton Lodge, Buckinghamshire Council’s purpose‑built Temporary Accommodation setting. This role is fast‑paced and front‑facing, and the successful candidate will be able to demonstrate their customer commitment and ability to manage and build stakeholder and client relationships effectively to deliver the aims of the role.

Requirements

• Excellent IT skills, a good eye for detail and a collaborative approach to your work.
• Proactive, confident communicator with experience of leading in their business area.
• Experience developing and maintaining strong stakeholder relationships and ideally experience working within a partnership environment.
• Significant experience of working in and/or managing an autonomous business area; experience working with complex and vulnerable clients is highly desirable.
• Self‑starter with a can‑do approach to work and to the wider housing team objectives.

Benefits

• A fair and inclusive culture.
• The chance to really make a difference to those around you.
• Health and well‑being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops.
• A unified voice through our Employee Representative Group.
• Ongoing support and opportunities to develop and progress in your career with us.
• Opportunities to take part in fun activities such as fundraising and social events.
• Flexible working arrangements, competitive pension scheme, discounts on cafés, restaurants, shops and travel.

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent convictions and conditional cautions; all spent convictions and adult cautions that are not protected are also required to be declared.