Temp Customer Service Advisor — Zendesk Pro, London

Fashion & Retail Personnel; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent retail business is seeking a customer service advisor on a temporary basis from October until February 2026. Responsibilities include managing customer enquiries via phone and email, sharing feedback with management, and handling admin tasks. The ideal candidate has prior customer service experience, excellent skills, and a proactive attitude. Competitive weekly salary, paid holidays, and pension scheme are offered.

Benefits

Competitive salary rate

Paid holiday

Opportunity to join a pension scheme

Qualifications

• Previous experience working in a customer service role.
• Excellent communication and problem-solving skills.
• Ability to manage customer enquiries efficiently.

Responsibilities

• Manage customer service enquiries over phone and e-mail.
• Share customer feedback with senior management.
• Perform ad-hoc admin tasks for the team.

Skills

Excellent customer service skills

Proactive and enthusiastic

Previous experience in a similar role

Tools

Zendesk

Job description

A prominent retail business is seeking a customer service advisor on a temporary basis from October until February 2026. Responsibilities include managing customer enquiries via phone and email, sharing feedback with management, and handling admin tasks. The ideal candidate has prior customer service experience, excellent skills, and a proactive attitude. Competitive weekly salary, paid holidays, and pension scheme are offered.