Telesales Executive - NO COLD CALLING

Money Expert; Chester; On-site; GBP 24,000 - 25,000; Full time

Job summary

A financial comparison company in Chester seeks a Telesales Executive to join their team, contacting warm leads rather than cold calling. This role offers a competitive salary of £24,000-£25,000 plus uncapped commission, with excellent career progression and training opportunities provided. Ideal candidates will have strong communication skills and an ability to build relationships. Flexible part-time and full-time working hours are available, along with various employee perks including wellness programs and holiday benefits.

Benefits

Competitive base salary

Team outings

28 days of holiday

Rapid career progression

Company pension plan

Wellness program

On-site parking

Qualifications

• Experience in Commercial sales is desirable but training is provided.
• Experience in customer service or similar industries preferred.
• Comfortable working in a fast-paced, target-oriented environment.

Responsibilities

• Reach out to existing customers to renew energy contracts.
• Evaluate customer satisfaction and suggest alternatives if needed.
• Maintain high standards of customer service.

Skills

Strong fact‑finding abilities

Excellent communication skills

Ability to manage a busy workload

Problem‑solving abilities

Target-driven

Job description

Telesales Executive - NO COLD CALLING

Location: Chester | Full Time or Part Time | £24,000-£25,000 basic (DOE) plus uncapped commission. Full-time OTE £700-£1,200 per month

Are you a natural people person? We want you on our telesales team!

Money Expert is an independent financial comparison company based in Chester, and we're expanding our team! We're looking for enthusiastic and driven Sales Agent/s to join our vibrant call centre. You'll be working with warm leads generated by customers researching their options online and requesting call-backs — no cold calling involved.

No prior sales experience? No problem! With our comprehensive training and ongoing support, 70% of our agents come from non-sales backgrounds and thrive here.

If you're the type of person who's always chatting with people, making connections, and building relationships effortlessly - we want to hear from YOU! We're looking for individuals who are outgoing, confident, and love talking to others to join our telesales team.

Working Hours & Shift Patterns

• Full-time: 37.5 hours per week, Monday to Friday, with an early finish on Fridays
• Or a 4-day shift pattern: Monday to Thursday 09:30–19:00
• Part-time: Minimum 20 hours per week, with flexible shifts available during daytime, afternoons, or evenings

What can Money Expert give to you?

• Competitive base salary with uncapped commission, plus performance-based increases
• Team outings, regular competitions, and spot prizes
• Referral bonuses
• 28 days of holiday, pro rata for Part Time (including bank holidays) with an additional day accrued for every year of service
• Rapid career progression opportunities (all of our Sales Managers and Trainers have been promoted internally)
• Continuous support and training
• Company pension plan
• Wellness & Wellbeing program for you and your family
• Cashback scheme
• Christmas and New Year shutdown
• Additional personalised benefits
• On-site parking

Are you the right person for the job?

• Experience in Commercial sales is desirable but not essential (training provided)
• Strong fact‑finding and problem‑solving abilities
• Experience in outbound calls, particularly in telesales or call centres, desirable but not essential, anyone in hospitality, retail, real estate, customer service or similar industries
• Ability to manage a busy and varied workload effectively
• Excellent communication skills
• Target-driven with a commitment to delivering excellent customer service
• Comfortable working in a fast‑paced, target‑oriented environment
• Ability to build strong relationships with customers and colleagues
• Motivated and outgoing, with a positive impact on team morale
• Adherence to GDPR guidelines and maintaining high call quality standards

What will your role look like?

• Reach out to existing and previous customers to renew their energy contracts
• Evaluate customer satisfaction with their current supplier and suggest alternatives if needed
• Consistently meet and exceed set targets and objectives
• Respond to customer inquiries and address objections
• Maintain a high standard of customer service

If you are ready to start your career at Money Expert, then click APPLY now! We can't wait to hear from you!

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