Telesales Executive

TWC Home Improvements; Over Stratton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading home improvement company seeks a Telesales Executive in Over Stratton. The role involves engaging with customers to promote windows, doors, and conservatories. The ideal candidate is self-motivated with excellent communication skills. Comprehensive training provided and attractive bonuses available for high performance.

Benefits

Attractive performance-based bonuses

Comprehensive training

Opportunities for career advancement

Qualifications

• Self-motivated and eager to succeed in a sales environment.
• Excellent communication and persuasive skills are necessary.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Engage with customers to promote our products over the phone.
• Generate leads and book appointments for sales team.
• Maintain accurate records of customer interactions.

Skills

Excellent communication skills

Persuasive skills

Organisational skills

Resilience

Self-motivated

Job description

Telesales Executive

Swindon, SN2

Minimum wage + excellent performance bonuses

Permanent, Full-time

Are you a driven and confident individual with a passion for sales? Do you excel in a fast-paced environment where your success is rewarded? If so, TWC Frames is looking for you to join our team as a Telesales Executive.

The Company

TWC Frames is a leading home improvement company, specialising in bespoke windows, doors, conservatories, and more. As a FENSA Approved Installer, we pride ourselves on delivering high-quality, energy-efficient products to our customers.

The role:

As a Telesales Executive, you will:

• Engage with both new and existing customers over the phone to promote our high-quality windows, doors, and conservatories.
• Generate and qualify leads, booking appointments for the field sales team.
• Build strong relationships with potential customers, understanding their needs and offering suitable solutions.
• Follow up on warm leads and previous inquiries to maximise sales opportunities.
• Maintain accurate records of customer interactions, ensuring a smooth sales process.
• Work towards and exceed set sales targets and performance goals.
• Liaise with the wider sales team to drive business growth.

What we offer:

• Attractive performance-based bonuses.
• Comprehensive training provided; experience in the window industry is beneficial but not essential.
• Opportunities for career advancement within a leading company in the home improvement sector.

The ideal candidate:

We are looking for someone who:

• Is self-motivated, target-driven, and eager to succeed in a sales environment.
• Has excellent communication and persuasive skills, with the confidence to engage customers over the phone.
• Thrives in a fast-paced environment and enjoys working towards performance-based incentives.
• Has a positive attitude, resilience, and the ability to handle objections effectively.
• Is highly organised, with good attention to detail when recording customer information.
• Works well as part of a team while also being able to take initiative and work independently.
• Previous telesales or sales experience is beneficial but not essential - full training will be provided.
• Knowledge of the window, door, and conservatory industry is a plus, but not required.

If you are ready to take on this exciting Telesales Executive opportunity, please apply with your current CV and a cover letter outlining your suitability for the role.