Telesales & Customer Care Specialist

Adecco; Birmingham; On-site; GBP 28,000; Full time

Job summary

A leading recruitment agency in Birmingham is looking for a full-time telesales representative. You'll handle customer calls, provide technical assistance, and initiate sales conversations. The ideal candidate will have a passion for customer service, strong sales experience, and excellent communication skills. This is an office-based position with a competitive salary of £27,500 plus bonuses, offering an opportunity to join a committed team focused on quality service.

Qualifications

• Previous experience in a telesales position, demonstrating strong sales skills.
• Proven track record of exceeding sales targets in a team environment.
• Flexible in taking on various tasks as needed.

Responsibilities

• Handle inbound customer calls professionally.
• Provide technical support to assist customers.
• Deliver exceptional customer service.
• Initiate sales conversations with potential customers.
• Collaborate on projects to promote innovative products.

Skills

Customer service passion

Sales skills

Confidence in fast-paced environments

Excellent telephone manner

Solid IT skills (Microsoft Office)

Job description

A leading recruitment agency in Birmingham is looking for a full-time telesales representative. You'll handle customer calls, provide technical assistance, and initiate sales conversations. The ideal candidate will have a passion for customer service, strong sales experience, and excellent communication skills. This is an office-based position with a competitive salary of £27,500 plus bonuses, offering an opportunity to join a committed team focused on quality service.