Telesales Appointment Maker

Bright a Blind; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A well-established facilities management provider in London is seeking a B2B Outbound Inside Sales professional to make 50-70 calls daily. This role focuses on generating survey appointments and managing CRM data within an office-based environment. Ideal candidates should have over 5 years of proven outbound calling experience and a commercial approach to identifying opportunities. The supportive and structured environment fosters professional growth and offers clear pathways to advancement.

Benefits

Casual dress

Company pension

Private medical insurance

Company events

Employee discount

Free flu jabs

Qualifications

• 5+ years of professional B2B outbound calling experience required.
• 5+ years of experience generating appointments and handling inside sales activities.
• 5+ years of CRM management experience required.

Responsibilities

• Make 50-70 outbound B2B calls per day.
• Book survey appointments for field surveyors.
• Update and manage the CRM database.

Skills

B2B outbound calling experience

Appointment generation

CRM and database management

Commercial awareness

Strong communication skills

Resilient and target-driven

Knowledge of London & South East geography

Job description

FM Lead Generator - B2B Outbound Inside Sales (Facilities Management Sector)

Bright A Blind FM | Islington, North London N7 | Full-Time | Office-Based

Bright A Blind FM is an established commercial blinds and maintenance provider working with Facilities Management companies, corporate offices, schools, universities, hospitals, and multi-site organisations across London and the South East.

We are now hiring a B2B-only Outbound Lead Generator to generate survey appointments, qualify buildings for maintenance and service needs, and manage our commercial CRM database. This is a professional, structured, B2B inside sales role — supporting real FM needs inside occupied workplaces.

The Role - B2B Outbound Calling & Lead Generation

• Make 50-70 outbound B2B calls per day
• Speak with Facilities Managers, Estates Teams, Office Managers and FM providers
• Identify buildings with 100+ blinds suitable for maintenance, service plans, cleaning or replacement
• Book survey appointments for our field surveyors
• Update and clean our CRM database
• Warm up dormant or historical accounts
• Qualify opportunities accurately and professionally
• Use knowledge of London & the South East to schedule appointments efficiently

Working With Occupied Workplaces

• Blinds requiring maintenance or repair
• Ultrasonic cleaning and restoration
• Automated shading systems needing support
• Replacement programmes
• Annual FM service plan opportunities

These are professional, problem‑solving conversations, not consumer sales.

Essential B2B Experience (Mandatory)

• Proven B2B outbound calling experience
• Experience generating appointments or handling inside sales activity
• CRM and database management experience
• Commercial awareness and strong communication skills
• A resilient, positive, target‑driven approach
• Ability to work office-based in Islington
• Good understanding of London & South East geography

NOT suitable

• ✘ Retail
• ✘ Residential sales
• ✘ Hospitality or concierge
• ✘ Reception or admin-only roles
• ✘ Inbound-only call centre work
• ✘ Consumer technical support
• ✘ Resident liaison

Key Performance Expectations

• 50-70 B2B calls per day
• 5-8 meaningful decision‑maker conversations
• 8+ qualified survey appointments per week
• Clean, accurate CRM updates
• Consistent appointment flow for surveyors

What We Offer

• Full FM sector and product training
• Strong operational support (surveyors, operations, account managers)
• A long-established business with over 30 years' reputation
• Clear progression path to Internal Business Development Manager
• Supportive, structured work environment in Islington

Benefits

• Casual dress
• Company events
• Company pension
• Employee discount
• Free flu jabs
• Private medical insurance

Experience Requirements

• Professional B2B outbound calling : 5 years (required)
• Have you previously generated appointments : 5 years (required)
• Do you have experience updating and managing CRM : 5 years (required)
• Have you sold to the Facility Management sector before : 3 years (preferred)
• Are you comfortable making 50-70 outbound B2B calls per day?: 5 years (required)

Location

• * LONDON (required)

Work Location: In person

Apply Now

If you're a confident, commercially minded B2B outbound caller who thrives on generating opportunities, apply today.

Job Type: Full-time