Telesales Advisor

RCM Recruitment Ltd; Crewe; On-site; GBP 20,000 - 30,000; Full time

Job summary

A recruitment agency is seeking a Telesales Advisor in Crewe. The role involves contacting existing customers to upsell and cross-sell products rather than cold calling. Ideal candidates should have at least 6 months of cold calling experience or 12 months of outbound sales experience within the last 2 years. Offering benefits such as 28 days holiday, annual health services, and a pension plan. Apply today for more details.',

Benefits

28 days holiday plus additional days

Annual flu vaccinations

Vision tests

Death in service insurance

Pension

Access to healthcare and counselling

Free parking

Qualifications

• At least 6 months cold calling experience or 12 months outbound experience in the last 2 years.
• Experience with CRM systems is required.

Responsibilities

• Calling customers that have already made an order and offering them alternative products.
• Working towards and achieving targets.
• Using CRM systems effectively.

Skills

Outbound telesales experience

Strong communication skills

Knowledge of Microsoft Office packages

Experience working towards KPI’s and targets

Job description

Overview

Telesales Advisor – NO cold calling ALL existing customers

Candidates MUST have at least 6 months cold calling experience or at least 12 months outbound experience within the last 2 years.

This role is speaking to existing customers that have already made an order online, you will be upselling and cross selling products rather than cold calling.

Responsibilities

• Calling customers that have already made an order and offering them alternative products that will save them money!
• Working towards and achieving targets
• Using CRM systems

Qualifications

• Previous outbound telesales experience
• Knowledge of Microsoft Office packages
• Experience working towards KPI’s and targets
• Strong communication skills

Benefits

• 28 days holiday with an additional day holiday each year, up to 33 days a year
• Annual flu vaccinations
• Vision tests
• Death in service insurance - paying 3 x your salary in the event of your death
• Pension
• Access to healthcare and counselling for staff
• Free parking with easy access to rail and bus routes

To find out more about this Telesales Advisor role – APPLY today