Technical Writer

Kidde Global Solutions; Herne Bay; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading fire safety company in Herne Bay is seeking a Technical Writer to create high-quality documentation, including datasheets and user manuals, collaborating with R&D teams. Candidates should have proven technical writing experience and strong communication skills. This role offers benefits including a pension scheme and performance bonuses.

Benefits

25 days holiday + bank holidays

DC pension scheme & life assurance

Employee scholarship & reward schemes

Annual performance bonus eligibility

Qualifications

• Proven technical writing experience for customer-installable/configurable products.
• Strong written and verbal communication skills.
• Proficiency in MS Office, Adobe Creative Suite, and CAT tools.
• Basic understanding of 2D/3D CAD software.
• Ability to manage multiple projects and meet deadlines.

Responsibilities

• Produce and maintain product documentation for new developments.
• Collaborate with R&D and technical support teams.
• Support translations and multi-market documentation.
• Create visuals: videos, diagrams, flowcharts.
• Assist with marketing and promotional materials.

Skills

Technical writing experience

Strong communication skills

Proficiency in MS Office

Adobe Creative Suite

Basic 2D/3D CAD knowledge

Project management

Tools

CAT tools

2D/3D CAD software

Job description

We're Hiring: Technical Writer – Herne Bay, Kent

Where Fire Safety Innovation Meets Opportunity

Join EMS Ltd, part of Kidde Global Solutions Commercial Fire Business Unit, and be part of a legacy of leadership in fire safety. With cutting-edge technologies protecting lives worldwide, and a $10M investment in product innovation, this is your chance to grow your career in a mission-driven team.

Role Summary:

We are looking for a Technical Writer to create high-quality documentation supporting our products — datasheets, installation guides, user manuals, and more. You’ll work closely with R&D, ensuring materials accurately reflect product design, while coordinating with cross-functional teams to deliver on time and improve content quality.

Key Responsibilities:

• Produce and maintain product documentation for new developments
• Collaborate with R&D and technical support teams
• Support translations and multi-market documentation
• Create visuals: videos, diagrams, flowcharts, infographics
• Assist with marketing and promotional materials
• Maintain document control and quality standards

Skills & Experience:

• Proven technical writing experience for customer-installable/configurable products
• Strong written and verbal communication skills
• Proficiency in MS Office, Adobe Creative Suite, CAT tools
• Basic 2D/3D CAD knowledge
• Ability to manage multiple projects and meet deadlines
• Attention to detail and ability to simplify complex technical data

Desirable:

• Knowledge of fire detection products and standards (training provided)
• Experience with single-source publishing tools
• Cultural awareness in presenting technical information to diverse audiences

Benefits:

• 25 days holiday + bank holidays
• DC pension scheme & life assurance
• Employee scholarship & reward schemes
• Annual performance bonus eligibility

Apply now

to make a real impact on life safety technology!

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