Technical Trainer - ISP

Hamilton Barnes Associates Limited; England; Remote; GBP 50,000 - 60,000; Full time

Job summary

A dynamic company in networking solutions is seeking a Technical Trainer to empower customers through engaging training programs. This role involves designing training sessions, running workshops, and ensuring teams gain the confidence needed to maximize product value, all while focusing on exceptional customer experience.

Qualifications

• 10+ years of networking experience.
• Strong technical knowledge in design, implementation, and troubleshooting.
• Ability to translate complex concepts into clear training.

Responsibilities

• Design and deliver engaging, hands-on training sessions.
• Run tailored workshops and customer webinars.
• Provide practical demonstrations to bridge theory and implementation.

Skills

Networking

Communication

Presentation

Technical Training

Job description

A global leader in networking and smart home solutions is seeking a skilled Technical Trainer to join the team. This role goes beyond delivering training it’s about empowering customers with the knowledge and tools to understand, install, and optimize their network solutions effectively.

As the Dedicated Trainer for Business Class product solutions, you will play a pivotal role in developing and delivering comprehensive technical training programs focused on Omada networking. Working closely with the Presales team, you will ensure both internal teams and customers gain the confidence and expertise needed to maximize the value of the solutions, delivering an exceptional customer experience.

Ready to make an impact by shaping the expertise of teams and customers? Apply now to join a dynamic company committed to innovation and customer success.

Key Responsibilities:

• Design and deliver engaging, hands-on training sessions covering network design, implementation, and troubleshooting.
• Run workshops tailored to customer needs, making sure they can fully utilise our products.
• Provide practical demonstrations and real-world application scenarios to bridge the gap between theory and implementation.
• Delivery of courses (On-site and On-line)
• Customer webinars for a variety of Business class solutions/topics

Skills/Must have:

• 10+ years of networking experience, with solid technical expertise in design, implementation, and troubleshooting.
• Previous experience working for a networking vendor, understanding product development and the customer journey.
• Strong technical knowledge, with the ability to translate complex networking concepts into clear, digestible training.
• Excellent communication and presentation skills, with a focus on delivering training that resonates with both technical and non-technical audiences.

Location:

• Remote

Salary:

• £50,000 - £60,000