Technical Support Officer

Pertemps; Harrow; On-site; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is seeking a Technical Support Officer for the Parking Services team at Harrow Council. The role involves processing payments, managing records, and ensuring compliance with regulations. Candidates should have knowledge of relevant legislation, a full UK driving licence, and be flexible for 24/7 shifts. This position offers a salary of £15.78 per hour and contributes to an inclusive working environment in Harrow.

Qualifications

• In-depth knowledge of the Traffic Management Act 2004.
• Experience with New Roads and Street Works Act 1991.
• Flexibility to work evenings, weekends, and bank holidays.

Responsibilities

• Process payments for parking permits and maintain records.
• Respond to service requests related to parking.
• Safeguard and manage valuables including permits and keys.
• Monitor stock levels of parking machine components.

Skills

Knowledge of relevant legislation

Understanding of health and safety regulations

Familiarity with London Permit Scheme

Flexibility for 24/7 rota

Full clean UK driving licence

Job description

Overview

Job Title: Technical Support Officer - Parking

Contract: Temporary - Ongoing

Location: Harrow Council, Forward Drive, Harrow, HA3 8NT

Salary: £15.78 per hour (PAYE)

Role Overview

Join Harrow Council's dynamic Parking Services team and help shape the future of the borough's highways. We're seeking a proactive and technically adept individual to provide essential support across parking operations, ensuring smooth service delivery and compliance with regulatory standards.

Key Responsibilities

• Process payments for parking permits and maintain accurate records in line with procedural guidelines.


• Respond to service requests related to parking and payments, resolving issues within defined parameters.


• Safeguard and manage valuables including money, keys, and permits, promptly reporting any losses or discrepancies.


• Monitor stock levels of pay-and-display machine components, ensuring timely replenishment and equipment maintenance.

Essential Requirements

• In-depth knowledge of relevant legislation including the Traffic Management Act 2004 and New Roads and Street Works Act 1991.


• Solid understanding of health and safety regulations and approved codes of practice.


• Familiarity with the London Permit Scheme and its operational framework.


• Flexibility to work across a 24/7 rota, including evenings, weekends, and bank holidays.


• Full, clean UK manual driving licence.

About Pertemps

With nearly six decades of experience, Pertemps Recruitment Partnership is a trusted leader in both permanent and temporary staffing solutions. Recognised by The Sunday Times as one of the Best 100 Companies to Work For-14 years in a row-we pride ourselves on our personal approach and commitment to employee development. As an accredited 'Investor in People', we foster long-term careers and internal growth.

About Harrow Council

As the 12th largest London borough and one of the UK's most culturally diverse authorities, Harrow offers a vibrant and inclusive working environment. Located just 10 miles from central London, Harrow boasts excellent transport links via the Metropolitan Line, Watford DC Line, and national rail, with easy access to the M1, M25, and A406.

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