Technical Support Engineer - HVAC Service

Jamieson Clark; Milton Keynes; Hybrid; GBP 38,000 - 42,000; Full time

Job summary

A large national mechanical engineering provider is seeking an experienced Technical Service Support Engineer to oversee their team of service engineers in Milton Keynes. This hybrid role requires expertise in HVAC systems and at least 10 years of experience. The successful candidate will manage advanced technical queries and ensure effective operation across various service branches. Attractive salary up to £42k, plus benefits including a company van and healthcare.

Benefits

Company van

Generous holiday allowance

Healthcare

Pension with over 10% contribution

Mobile and laptop

Qualifications

• Extensive hands-on experience servicing and repairing HVAC systems.
• Experience in field work and coordinating from regional offices.
• At least 10 years of experience in refrigeration and air conditioning.

Responsibilities

• Oversee and support a regional team of service engineers.
• Handle advanced air conditioning technical queries and problems.
• Provide guidance on fault finding and fixes for emergencies.

Skills

Fault finding in HVAC systems

Excellent communication skills

Leadership skills

Organisational skills

IT literacy

Education

Refrigeration and air conditioning qualifications

Job description

Overview

Position - Technical Service Support Engineer £42k with bonus

Company - Large National M&E provider with a national team of service engineers

Location - Milton Keynes (mainly office/workshop and part field based)

Industry - Commercial HVAC / Air conditioning / Chillers / Refrigerated / Water Cooled Systems

Role

A leading national mechanical engineering provider seeks an experienced Technical Support Engineer to add to their HVAC division. The successful candidate will oversee and support their regional team of service engineers on advanced air conditioning technical queries or problems, primarily VRV / VRF HVAC systems and chillers. This is a hybrid role that is office / workshop and part field based, overseeing a large team of engineers and regional service branches.

Experience Required

• Extensive hands-on experience servicing, fault finding and repairing HVAC systems and/or chillers.
• Experience in both field work and coordinating from regional offices; IT literate with excellent organisational and communication skills to work effectively under pressure in a fast-paced team environment.
• Excellent communication and leadership skills, as the role involves overseeing service engineers from a variety of backgrounds and experience levels.
• Refrigeration and air conditioning qualifications, with at least ten years of experience; suitable for overseeing advanced level air conditioning service engineers.
• Eligible to apply if you have an air conditioning installation background and strong knowledge of the main HVAC manufacturers, not limited to pure service.

The Company

This is a long-established company with strong morale and opportunities for career development. It is one of the largest M&E providers nationally. They have a national team of technical service support specialists who oversee regional teams of service engineers and provide guidance on fault finding and fixes for emergencies and planned maintenance (PPMs).

The Package

Starting salary from £38,000 up to £42,000 with bonus (flexible depending on experience). A company van is provided due to the seniority of the role, plus a generous holiday allowance that increases with service, healthcare, pension (over 10% contribution), dental, mobile and laptop.

Note: Jamieson Clark currently has over 50 live roles and specializes in sales recruitment. Current vacancies include Service Engineers, Service Managers, Technical Support Engineers, Training Managers, Project Managers, Contract Managers in air conditioning systems and related areas. Send your CV to a consultant for advice on your next career move.