Technical Support Analyst - Algo Execution

Miller Maxwell; City Of London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading financial services firm in London is seeking a Technical Support Analyst to provide platform support and onboarding for clients. Candidates should have strong experience in Linux and FIX protocol, along with a background in supporting financial software. The role offers competitive benefits including a bonus, pension, and private medical cover.

Benefits

Competitive bonus

Pension contribution

Life insurance

Private medical cover

25 days holiday

Wellness package

Qualifications

• Proven experience supporting financial software.
• Solid Linux experience with the ability to troubleshoot and trace logs.
• Experience in equities, fixed income or foreign exchange is considered.

Responsibilities

• Provide support for the execution platform and surrounding software.
• Onboarding users.
• Software implementation and integration.
• Troubleshoot FIX connectivity issues.

Skills

FIX Protocol

Linux

Onboarding

Troubleshooting

Education

STEM related subject

Job description

Technical Support Analyst – Algorithmic Trading – Linux – London. Miller Maxwell has partnered with an equities-based algorithmic execution venue seeking to hire a Technical Support Analyst to join a team responsible for day-to-day platform support and onboarding new clients onto their platform. The client offers sophisticated algorithm execution solutions and brokerage services used by clients globally.

The Technical Support Analyst's responsibilities include:

• Provide support for the execution platform and surrounding software.
• Onboarding users.
• Software implementation and integration.
• Troubleshoot FIX protocol – FIX connectivity issues.

The Technical Support Analyst needs:

• A STEM related subject.
• Proven Onboarding experience.
• Proven FIX Protocol – FIX Connectivity experience.
• At least 4 + years’ experience supporting financial software.
• Solid Linux experience with the ability to investigate host utilisation, troubleshoot, update configs, and trace logs.
• Experience of equities, fixed income or foreign exchange is considered.

This client is one of the most innovative organisations Miller Maxwell has worked with in recent years. Their plans for 2026 are impressive; the business is part of a wider group of international businesses, offering lots of scope to work on high-profile projects for institutional clients. Packing includes: Competitive bonus, pension contribution, life insurance, private medical cover, 25 days holiday, wellness package.