Technical Services Manager

Jll; Aylesbury; On-site; GBP 100,000 - 125,000; Full time

Job summary

A global real estate services firm seeks a Facilities Engineering Leader in Aylesbury to provide strategic leadership and operational excellence for critical building systems. The successful candidate will manage engineering teams and develop maintenance programs to enhance client satisfaction and system performance. Ideal candidates will have 5-8 years of experience in facilities engineering and possess strong technical knowledge, leadership qualities, and excellent communication skills in both English and Arabic.

Qualifications

• 5-8 years of facilities engineering and operations experience in mission-critical environments.
• Strong technical knowledge of building systems and data centers.
• Excellent written and verbal communication skills in English and Arabic.

Responsibilities

• Serve as primary technical liaison between engineering teams and clients.
• Develop and implement comprehensive maintenance programs for building systems.
• Lead initiatives to enhance client satisfaction and service delivery.

Skills

Leadership

Client satisfaction

Problem-solving

Team management

Education

Professional qualification/certification in building systems engineering

Job description

Overview

This role provides strategic leadership and operational excellence for all electrical, mechanical, structural, fire, and life safety systems within our facilities. The successful candidate will drive operational efficiency, team development, and client satisfaction while ensuring optimal system performance and reliability.

Responsibilities

• Serve as primary technical liaison between engineering teams and data center clients
• Build and maintain strategic relationships with cross-functional teams and stakeholders
• Lead initiatives to enhance client satisfaction and service delivery excellence
• Develop and implement comprehensive maintenance programs for existing and new building systems
• Create detailed job plans and asset management protocols for optimal system performance
• Oversee operations, maintenance, and capital improvements for Life Safety, Mechanical, Electrical, Plumbing, HVAC, Security, and Elevator systems
• Develop strategic preventive maintenance plans and system improvement initiatives
• Collaborate with Reliability Engineers and System Owners to optimize preventive maintenance scheduling and CMMS system efficiency
• Analyze equipment performance data and develop Emergency Response Action Plans (ERAP) for potential system failures
• Manage system upgrades and enhancements across Fire Systems, Utilities, and other critical infrastructure
• Lead, mentor, and develop engineering and maintenance staff to expand technical capabilities
• Oversee training programs to enhance team skills and operational knowledge
• Foster a collaborative environment focused on continuous improvement and professional growth
• 5-8 years of facilities engineering and operations experience in mission-critical environments
• Professional qualification/certification in electrical, mechanical, or building systems engineering
• Strong technical knowledge of building systems, data centers, UPS systems, electrical, mechanical, and HVAC systems
• Experience in testing and commissioning of new facilities
• Proven experience managing Dual Loop Power (DLP) programs

Qualifications

• Business acumen with demonstrated financial planning and budget management capabilities
• Excellent written and verbal communication skills in English and Arabic
• Strong presentation, team management, and project management abilities
• Exceptional interpersonal skills with ability to build relationships across all organizational levels
• Client-focused mindset with ability to anticipate and address stakeholder needs
• Strong analytical and problem-solving capabilities
• Excellent time management skills with ability to perform effectively under pressure

About Us

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you\'ve got deep experience in commercial real estate, skilled trades or technology, or you\'re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\'s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.