Technical Service Specialist, Metal Fluids

Quaker Houghton; Remote; Confidential; Full time

Job summary

A global leader in industrial process fluids is seeking a Technical Service Specialist to provide on-site support and ensure optimal performance of products. This role requires a degree in a technical field, at least 2 years of relevant experience, and fluency in German and English. Competitive compensation and a flexible working environment are offered, along with opportunities for professional development and growth.

Benefits

Competitive compensation

Company car for customer visits

Flexible working environment

Access to continuous learning programs

Qualifications

• Minimum 2 years in a manufacturing or industrial environment.
• Experience with measurements and equipment troubleshooting.
• Native-level German and professional English required.

Responsibilities

• Perform on-site testing and analysis of products.
• Support technical trials and troubleshooting at customer sites.
• Maintain strong relationships with customer technical teams.

Skills

Problem-solving

Technical analysis

Customer relationship building

Mechanical systems knowledge

Education

Degree in Chemistry, Mechanical Engineering, or related

Tools

Microsoft Office

Job description

Technical Service Specialist – Metal Fluids, you will support our key customers across Germany (mainly Central and Northern regions) and occasionally in France, Poland, and the Czech Republic. You will be the technical expert on-site, ensuring that our products and solutions deliver consistent, reliable performance while helping customers optimize their processes.

Start date: September-October 2026

This is a hands-on, field-based role for someone who enjoys being close to industrial operations — solving problems, running measurements, and improving performance in partnership with our customers.

Tasks

What will you do?

• Perform on‑site testing, analysis, and process optimization of Quaker Houghton fluids and equipment.
• Identify and document process improvements and cost‑saving opportunities, working closely with customers and internal teams.
• Support technical trials, fluid analyses, and troubleshooting in collaboration with Product Application Managers and R&D.
• Prepare and deliver reports, standard operating procedures (SOPs), and technical training for customer teams.
• Conduct plant surveys to establish baselines, monitor performance, and propose improvements.
• Maintain strong relationships with customer technical and operations teams, acting as the main technical point of contact.
• Provide emergency technical support when required.
• Travel to customer sites approximately 75% of the time, including occasional trips to France, Poland, and the Czech Republic.

Requirements

What are we looking for?

The ideal candidate has a strong technical background and thrives in a hands‑on industrial environment. You’ll enjoy solving complex problems, working independently, and building strong customer relationships.

• Education: Degree in Chemistry, Mechanical Engineering, or related technical field.
• Experience: Minimum 2 years in a manufacturing or industrial environment (steel, metalworking, or process fluids preferred).
• Technical skills: Experience with measurements, mechanical systems, and equipment troubleshooting.
• Languages: Native-level German and professional English required.
• Soft skills: Safety‑conscious, proactive, analytical, customer‑focused, and results‑driven. Comfortable working independently, managing your own schedule, and collaborating remotely with international teams.
• Other: Proficient in Microsoft Office, valid driving license, and willingness to travel extensively.
• This is a home‑based role in Germany with flexible working hours — focused on results and customer satisfaction.

Benefits

What’s in it for you?

• Competitive compensation and benefits aligned with your experience.
• Company car for customer visits.
• Flexible working environment with autonomy and trust.
• A collaborative, inclusive environment with room to grow your technical and commercial expertise.
• The opportunity to work with world‑leading steel manufacturers and cutting‑edge technologies.
• Access to QH University – continuous learning and training programs.
• Wellbeing, mental health, and DEI initiatives.

About Us

We are the global leader in industrial process fluids, supporting the world’s steel, aluminium, automotive, and aerospace industries. With operations in 40+ countries and 100+ locations, our chemists, engineers, and experts work side‑by‑side with customers to continuously improve operations for a more efficient, sustainable future.

Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together, Act with Integrity.

These values guide everything we do and define who we are as a company — building a safer, stronger, and more inclusive Quaker Houghton.

Join the team and grow where your expertise truly makes an impact.