Technical Sales Support

hireful; Newcastle upon Tyne; On-site; GBP 28,000; Full time

Job summary

A growing UK refrigeration and Air Conditioning firm is seeking a Pre Sales Support Engineer based in Newcastle. You will collaborate with Sales Executives and manufacturing partners to ensure accurate project quotes and engineering part availability. This role involves quoting for equipment, assisting in project management, and providing technical support. The ideal candidate will possess experience in Air Conditioning or related fields. The position offers a salary of £28K, with a benefits package and flexible working options.

Benefits

Benefits package

Flexible working options

Qualifications

• Prior experience in Air Conditioning, Refrigeration, Mechanical Engineering, or related fields.
• Strong attention to detail and sound communication skills.
• Willing to consider junior/graduates with relevant coursework.

Responsibilities

• Quoting for Air Conditioning equipment.
• Registering, logging, designing, and performing projects.
• Assisting Sales Engineers with customer relationship management.
• Providing Technical and product support.

Skills

Attention to detail

Communication skills

Technical support skills

Education

Degree or college coursework in Air Conditioning, Refrigeration, or Mechanical Engineering

Job description

Fancy working for a growing UK based refrigeration & Air Conditioning & trade partner / retailer, who have 27 sites UK wide & a busy office based in Newcastle?

As a Pre Sales Support Engineer / Technical Sales Support, you ll work closely from the office with the Sales Executives & manufacturing partners to make sure that projects are quoted for correctly, engineering parts are available at the manufacturer, the design & config work is all drawn up & fully costed for the client.

Working in a wider specialised AC team of 10, you will work with 2 others who are onsite in the busy Newcastle office (in a wider company of 200)

Role: Pre Sales Design Engineer. Pre Sales Support Mechanical / Engineering. Technical Sales Support.

Salary: £28K Basic + Benefits package

Location: Newcastle. In‑office working, 5 days a week. Some flexible working available.

What will I be doing?

• Quoting for Air Conditioning equipment
• Registering, logging, designing & performing projects on various partner manufacturing computer systems
• Assisting Sales Engineers with customer relationship management
• Assisting with Technical and product support

What do you need to see in my experience?

• Any prior experience in Air Conditioning, Refrigeration, Mechanical, Engineering, Schematics, ducting that kind of industry!
• Strong attention to detail & sound communication skills, dealing with manufacturing partners, sales teams & your wider AC team
• We d also consider a strong junior / graduate, who had a degree or college course work in Air conditioning / refrigeration, mechanical engineer, or similar.

If all the above sounds good to you please apply with an up-to-date CV!