Technical Sales Engineer

Real Recruitment; Leigh; On-site; GBP 45,000; Full time

Job summary

A UK-based engineering company is seeking a Technical Sales Engineer to manage customer enquiries and support sales. This role requires experience in electroplating or alternative metal finishing processes. The ideal candidate will be results-driven with strong customer service and communication skills. In return, a competitive salary of £45,000 for a four-day working week, alongside a performance-related bonus and excellent benefits, is offered.

Benefits

Performance-related bonus

Contributory pension scheme

Generous holiday allowance

Healthcare

Cycle to work scheme

Qualifications

• Experience in technical sales or a technical specialist role.
• Understanding of metal finishing processes like anodising.
• Strong communication and management skills.

Responsibilities

• Manage customer enquiries and act as the first point of contact.
• Liaise with production staff for quotations and feasibility.
• Market the company and generate new enquiries.
• Support customer visits and ensure customer satisfaction.

Skills

Electroplating experience

Results-driven

Industry trends knowledge

Customer service

Job description

Technical Sales Engineer – Metal Finishing.

Greater Manchester (M6 / M60 / M61 / M62 area).

£45,000 (4 Day Week & Excellent Benefits).

Part of a small group of UK-based engineering companies, my client is a growing organisation with an excellent reputation in the marketplace. With a client-base of well-known brands, they provide a variety of innovative plating solutions to a large number of industries including automotive, aerospace, medical and power generation, to name a few.

They completely understand that their talented workforce are at the heart of their success and always ensure that they are well rewarded. Due to strategic expansion, the new role of Technical Sales Engineer has been created which would perfectly suit either a current Technical Sales Engineer or a Technical Specialist looking to move into a customer-facing role. They’ll provide the perfect working environment and support for you to grow with the company and reach your individual career aspirations. Does this sound like the type of company that can offer you an exciting next step of your career?

As an integral part of the company’s commercial success, the key responsibilities for your new role as a Technical Sales Engineer are as follows:

• Effectively managing all customer enquiries, acting as the first point of contact for all customer requirements, ongoing account management and for advising the customer on technical matters, ensuring customer needs are understood within the business.
• Managing the customer quotation process, ensuring all enquiries are dealt with in a timely and accurate manner and liaising with production staff to ensure technical feasibility and pricing according to process configurations.
• Managing samples of new product enquiries, defining (with production) the necessary process steps as part of the company’s work instructions.
• Ensuring all pricing is maintained in accordance with business needs and ongoing cost variations (materials, energy, labour etc).
• Actively marketing the company and collaborating with the group’s marketing team to generate new enquiries, new customers and more enquiries from existing customers.
• Supporting customer visits, either onsite or at customer premises.
• Ensuring customer satisfaction is measured with feedback shared within the business to support ongoing improvement of the company’s customer service.
• Supporting benchmarking activities including competitor analysis, to actively increase the company’s market share and revenue.
• Measuring elements of sales performance (quoting lead-times, win ratio, customer sales targets etc) as part of the company improvement process.
• Supporting and encouraging continuous improvement activities and projects involving production team members, using appropriate industry tools and techniques.

In an ideal world, my client would like to find either a current Technical Sales Engineer or Technical Specialist with electroplating experience however, they are also open to considering people from alternative metal finishing processes such as anodising and heat treatment. Regardless of previous expertise, you will be results-driven and enjoy staying updated with industry trends and technological advancements.

In return, my client is offering a competitive base salary of £45,000, for a four day working week. You will also receive a performance-related bonus and excellent benefits package including a contributory pension scheme, generous holiday allowance, healthcare and cycle to work scheme.

The company are easily accessible from Manchester, Warrington, Bolton and the surrounding areas and the area offers sensibly priced accommodation and a variety of lifestyle options to suite every taste.

If this Technical Sales Engineer role is of interest to you, please apply online