Technical Sales Advisor

Zenopa; Cambridgeshire and Peterborough; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A dynamic distributor of life science products is seeking a sales support professional in Cambridge. The role involves engaging with researchers, managing customer inquiries, and supporting sales growth. Candidates should have a degree in life sciences and strong communication skills. This position offers a competitive salary, hybrid work options, and benefits including healthcare and a bonus scheme.

Benefits

Competitive base salary

Hybrid working

Bonus Scheme

22 days + bank holidays + Christmas

Healthcare

Qualifications

• A degree in a life sciences field (e.g., Biology, Biochemistry, Biotechnology).
• Strong communication skills and a customer-first attitude.
• A proactive mindset with a genuine interest in commercial life sciences.
• Comfortable working in a fast-paced environment with a collaborative team.
• Experience with CRM systems or a background in sales/support is beneficial.

Responsibilities

• Respond to customer inquiries to understand their research needs and recommend solutions.
• Support the full sales cycle, qualifying leads and helping close deals.
• Act as a link between field sales, marketing, customer service, and business management.
• Track leads and communications using HubSpot CRM.
• Assist in delivering targeted marketing campaigns and product promotions.
• Attend industry conferences and trade shows.
• Participate in regular training to build scientific and commercial expertise.

Skills

Strong communication skills

Customer-first attitude

Proactive mindset

Interest in commercial life sciences

Education

Degree in a life sciences field

Tools

HubSpot CRM

Job description

Overview

Account information:

We're a dynamic, fast-growing distributor of high-quality specialist products for life science research. From molecular biology reagents and chemicals to cutting-edge cell & gene therapy tools and biospecimens, we supply researchers at leading academic institutions and pioneering biotech firms across Europe and the US.

Our mission? To accelerate scientific discovery by connecting researchers with breakthrough technologies-and to support them every step of the way.

Role overview:

This is more than just a sales role, it's a gateway into the heart of life science innovation. Based in our vibrant Cambridge office, you'll work closely with our Benelux field sales team, building relationships with researchers, helping shape purchasing decisions, and driving business growth.

You'll be the go-to person for remote customer engagement, supporting the entire sales pipeline and making sure our customers receive outstanding service from first contact through to after-sales support.

Key duties and responsibilities

Responsibilities

• Engage with Researchers: Respond to customer enquiries via phone and email, understand their research needs, and recommend solutions from our diverse product portfolio.
• Drive Sales Growth: Support the full sales cycle-qualifying leads, quoting, and helping close deals.
• Collaborate Across Teams: Be the crucial link between field sales, marketing, customer service, and business management.
• CRM Mastery: Keep track of all leads and communications using HubSpot CRM to ensure no opportunity is missed.
• Support Campaigns: Help deliver targeted marketing campaigns and product promotions.
• Represent the Brand: Occasionally attend industry conferences, exhibitions, and trade shows.
• Stay Ahead: Participate in regular training to build your scientific and commercial know-how.

Person specification

• A degree in a life sciences field (e.g., Biology, Biochemistry, Biotechnology).
• Strong communication skills and a customer-first attitude.
• A proactive mindset with a genuine interest in commercial life sciences.
• Comfortable working in a fast-paced environment with a collaborative team.
• Bonus: Experience with CRM systems (e.g., HubSpot) or a background in sales/support.

Package

• Competitive base salary
• Hybrid working
• Bonus Scheme
• 22 days + bank holidays + Christmas
• Healthcare