Technical Sales Administrator

System Recruitment Limited; Dudley; On-site; GBP 25,000; Full time

Job summary

A global manufacturing firm is seeking a Technical Sales Administrator based in Dudley, UK. This role involves assisting with the sales process, ensuring order fulfilment, and communicating with customers and suppliers. The ideal candidate will have a background in logistics or technical sales, strong Microsoft Office skills, and a customer-oriented attitude. This position offers a salary of £25,000 and a permanent contract.

Qualifications

• Previous experience in a Logistics Department, Customer Service, or Technical Sales.
• Experience in a technical and/or industrial product-based manufacturing company.
• Ability to work both in a team and independently.

Responsibilities

• Assist with the sales process by monitoring order fulfilment.
• Enter relevant order and customer information into the ERP-system.
• Liaise with suppliers and customers for accurate deliveries.

Skills

Engineering or technical education

Understanding of Microsoft Office

Knowledge of MRP and CRM systems

Customer oriented

Job description

Technical Sales Administrator

Job Type: Permanent
Location: Dudley, West Midlands
Post Code: DY2 9ES
Salary: £25,000
Start Date: ASAP

A Global manufacturing firm has an exciting opportunity to join the European Sales Team, based at their manufacturing facility in Dudley, UK. As a Technical Sales Administrator, you will be an integral member of the sales team.

Your role will be to assist with the sales process, by monitoring the order fulfilment process, entering relevant order and customer information into the ERP-system, and providing customers with order confirmations, updates and any other relevant information. You will also assist with the logistical processes of goods both domestic and international, liaising with suppliers, couriers and customers to ensure on time and accurate deliveries.

As a Technical Sales Administrator you will have previous experience working within a Logistics Department, Customer Service or in Technical Sales and be working for a technical and/or industrial product-based manufacturing company in a Business-to-Business environment.

Qualifications

• Some sort of engineering or technical education, qualifications or relevant work experience
• A good understanding of Microsoft Office (Word, Excel, Outlook, Teams).
• Good understanding of MRP and CRM systems (although training will be provided).
• A positive attitude and a team player but can also work on own initiative and execute.
• Customer oriented and committed.

The role will suit individuals currently working as Technical Sales Administrator, Customer Service, Engineering Support, Sales Support and be living within a commutable distance of Dudley, Stourbridge, Kingswinford, Halesowen, Wolverhampton, Oldbury, Birmingham or be willing to relocate.

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