Technical Programmatic Solutions Consultant — DSP

Amazon Jobs; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading global technology company in Greater London is looking for a Programmatic Solutions Consultant – Technical to enhance customer satisfaction by resolving complex advertising issues. Candidates should have at least 3 years of experience in technical support, cloud computing, and database management. The role involves collaborating with internal teams to ensure continuous service improvement and mentoring peers. This position offers an opportunity to be part of an innovative team that prioritizes customer experience while working with advanced programmatic solutions.

Qualifications

• At least 3 years of experience in network and operating system support.
• Proficiency in virtualization technologies like VMware or Xen required.
• Strong background in database administration and technical support needed.

Responsibilities

• Resolve complex customer issues using root cause analysis.
• Provide advanced support across Amazon's advertising tech suite.
• Communicate directly with internal teams for issue resolution.

Skills

Network and operating system support

Virtualization and orchestration

Database administration

Software development with object-oriented languages

Continuous integration and delivery (CI/CD)

Information security and compliance

Technical support

Education

Bachelor's degree in computer science or equivalent

Job description

A leading global technology company in Greater London is looking for a Programmatic Solutions Consultant – Technical to enhance customer satisfaction by resolving complex advertising issues. Candidates should have at least 3 years of experience in technical support, cloud computing, and database management. The role involves collaborating with internal teams to ensure continuous service improvement and mentoring peers. This position offers an opportunity to be part of an innovative team that prioritizes customer experience while working with advanced programmatic solutions.