Technical Program Manager (Post-Sales)

Space Executive; Remote; GBP 100,000 - 125,000; Full time

Job summary

A leading Insurtech company is looking for a Post-Sales Solution Architect/Sales Engineer to drive customer success with their AI-driven SaaS platform. You will lead implementation programs for enterprise clients, ensuring timely delivery and measurable impact. Ideal candidates have over 6 years of experience in software engineering or technical program management, along with strong communication skills. The position is fully remote across the UK, offering flexibility and the chance to tackle real-world challenges in a dynamic environment.

Qualifications

• 6+ years of experience in software engineering, systems engineering, or technical program management.
• Proven track record in SaaS delivery or implementation, ideally with enterprise customers.
• Comfortable working cross-functionally and autonomously.

Responsibilities

• Lead complex post-sales implementation programs for enterprise insurance clients.
• Develop detailed project plans, ensuring visibility, accountability, and flawless execution.
• Act as a trusted technical advisor—driving customer success and feeding valuable insights back into product and engineering.

Skills

Software engineering

Systems engineering

Technical program management

Stakeholder management

Problem-solving

Analytical abilities

JavaScript

SQL

Education

Degree in Computer Science or related discipline

Job description

🚀Post-SalesSolutionArchitect/SalesEngineer|UK,Remote|SeriesCInsurtechUnicorn

Location: Remote(UK)

JoinaSeriesCInsurtechunicornthat’stransforminghowtheworld’sleadinginsurersusedata,AI,andautomationtomakesmarter,fairerdecisions.

Thisisyouropportunitytobepartofamission-drivencompanythat’stacklingsomeofsociety’stoughestchallengesfromtheclimatecrisisandcyberrisktoeconomicvolatilitybyhelpinginsurersdeliverefficient,equitablecoveragetoall.

TheRole:Post-SalesSolutionArchitect/SalesEngineer

Thisisapost-sales,customer-facingrole—notpre-sales.You’lltakechargeoncethedealissigned,guidinginsuranceclientsthroughonboarding,implementation,andadoptionofourAI-drivenSaaSplatform.

You’llworkattheintersectionoftechnology,delivery,andcustomersuccess,ensuringeveryprojectisdeliveredontime,withprecision,andmeasurablebusinessimpact.You’llcollaboratecloselywithproduct,engineering,andcustomerteamstobringinnovativeInsurTechsolutionstolifeforsomeoftheindustry’smostforward-thinkingcarriersandunderwriters.

WhatYou’llDo

• Leadcomplexpost-salesimplementationprogramsforenterpriseinsuranceclients
• Developdetailedprojectplans,ensuringvisibility,accountability,andflawlessexecution
• Coordinateacrossengineering,product,andcustomerteamstodeliverwithexcellence
• DefineandtrackperformancemetricsandprojectKPIs
• Identifyandimplementprocessimprovements,leveragingautomationwherepossible
• Actasatrustedtechnicaladvisor—drivingcustomersuccessandfeedingvaluableinsightsbackintoproductandengineering

WhatYou’llBring

• 6+years’experienceinsoftwareengineering,systemsengineering,ortechnicalprogrammanagement
• ProventrackrecordinSaaSdeliveryorimplementation,ideallywithenterprisecustomers
• Excellentstakeholdermanagementandcommunicationskills
• Strongproblem-solvingandanalyticalabilitieswithcomplexsystems
• Comfortableworkingcross-functionallyandautonomously
• TechnicalfluencyinJavaScriptandSQL
• DegreeinComputerScienceorrelateddiscipline(orequivalentexperience)
• Experiencewithinsuranceorfinancialservicesclientsisamajorplus

WhyYou’llLoveItHere

• JoinaSeriesCInsurtechunicornbackedbyinvestorsbehindleadingtechpioneers
• WorkfullyremoteacrosstheUK,withflexibilityandautonomy
• Makeanimpacthelpinginsurerstacklereal-worldchallengesusingAIandmachinelearning
• Bepartofaculturebuiltoncuriosity,collaboration,andfirst-principlesthinking—wherelearningfastandhavingfungohand-in-hand