Technical Manager & Service Partner

Screening Solutions Ltd T/A Harris Carlton; Bath; On-site; GBP 45,000; Full time

Job summary

A leading service provider in capital equipment in the UK seeks a Service Partner/Technical Manager. This role involves managing subcontract service partners, ensuring their performance against KPIs, and providing necessary training. Candidates should have a strong technical background and experience in service management within relevant industries such as HVAC or gas. This position offers a competitive salary of £45,000 plus benefits, including a company car and bonus incentives.

Benefits

Bonus

Company Car

Training and career development

Blue Chip Benefits

Qualifications

• Experience in overseeing contract service providers in technical fields.
• Understanding of equipment maintenance and repairs in gas, HVAC, or related industries.
• Ability to identify and fulfill training needs for service partners.

Responsibilities

• Support and manage subcontract service partners.
• Monitor performance against KPIs.
• Identify training needs and provide relevant training.
• Accompany service engineers on customer visits.

Skills

Technical background in gas-driven equipment

Experience in service management

Understanding of KPIs

Training capability

Job description

Overview

Service Partner/Technical Manager Gas Driven Capital Equipment — £45,000 Basic, Bonus, Company Car, Blue Chip Benefits

The Company

A Global Company/Brand and a Market Leader; A Leading Supplier & Manufacturer of Premium Capital Equipment; A Trailblazer Leading the way in their sector with a proven and progressive Business Model; Provide superb Training & brilliant pathways/career development opportunities; Established, innovative, progressive, service driven, premium quality

The Role

• To support & manage a group of sub contract Service Partner companies
• To manage the relationships with these Service Partners & to monitor their performance against various KPIs
• To identify training needs at the various Service Partners
• To provide the appropriate training to the various Service Partners
• To accompany Service Engineers from the various Service Partners on field/customer visits

The Person

• Must have a technical background & have provided a Repair/Maintenance service either on behalf of an OEM or working for a Third Party Provider
• Should have worked as an Engineer or Service Manager within one of the following industries Refrigeration, gas industry, HVAC, restaurant equipment/catering, automotive, oil & gas, lift truck/heavy equipment, production line equipment (in maintenance and repairs). Must have an understandin...