Technical Assistant

Tarmac Trading Limited; Knowsley; On-site; GBP 20,000 - 28,000; Full time

Job summary

A construction and maintenance firm in Knowsley seeks a Technical Assistant to support the Contract Manager. Responsibilities include logging claims, managing complaints, and providing quotes for vehicular crossings. Strong communication skills and a team-oriented attitude are essential, while experience in Highways Maintenance is beneficial. The role offers various employee benefits, including enhanced holiday entitlement and training opportunities.

Benefits

Bonus scheme

Enhanced holiday entitlement

Contributory pension scheme

Employee Assistance helpline

Employee development opportunities

Qualifications

• Experience in Highways Maintenance is beneficial but not essential.
• Ability to log and manage complaints using the Confirm system.

Responsibilities

• Log claims and assign tasks for inspection.
• Investigate stage 1 complaints for proper response.
• Provide quotes for vehicular crossings.

Skills

Strong communication skills

Attention to detail

Team player

Job description

Overview

Reporting into the Contract Manager, the successful Technical Assistant will be working from our Knowsley Highways office. You will be someone who can demonstrate strong communication skills and a willingness to learn. Having a Highways Maintenance background would be beneficial for this role, but is by no means essential.

Responsibilities

• Logging claims and assigning to the correct officer to carry out inspection, photographs and DIF forms
• Logging and dealing with stage 1 complaints; investigating the complaints using our Confirm system to provide/prepare a response for team leaders
• Providing vehicular crossing quotes for residents and logging requests to confirm
• Demonstrating knowledge of Highways Maintenance
• Attention to detail
• Team player
• Knowledge of Section 58 Highway Inspections would be beneficial in your application

Benefits

• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
• Access to our Employee Assistance helpline for free and confidential advice
• Access to join our Employee Communities (employee networks); we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
• Training and development opportunities