Technical & Communications Officer

Cheshire East; Crewe; On-site; GBP 31,000 - 35,000; Full time

Job summary

A local authority in England seeks a Technical and Communications Officer to provide essential technical support for school admissions. You will ensure compliance with statutory requirements and manage data effectively. Ideal candidates have experience in the education sector and strong IT skills. The role offers a competitive salary, generous leave entitlement, and flexible working hours, allowing you to balance your professional and personal life effectively.

Benefits

Competitive salary

34 days of annual leave

Flexible working patterns

Enhanced public pension

Employee assistance programme

Qualifications

• Experience in training others on IT systems and liaising with schools and parents.
• Detailed understanding of admissions policies and statutory requirements.
• Proficiency in producing accessible promotional material.

Responsibilities

• Provide specialist technical support for admissions processes.
• Ensure accurate data management and compliance with requirements.
• Liaise with ICT and Business Intelligence teams.

Skills

Experience in local authority or education sector

Advanced IT and database management skills

Strong literacy and numeracy

Excellent communication skills

Job description

The Admissions and Transport team is a busy team within the Education and Skills Service. It co-ordinates school applications for Cheshire East residents for Reception and Year 7 application as well as pupils moving between schools outside the main points of admission. The team works to meet the local authority’s obligations under the School Admissions Code. The Technical and Communications Officer leads on the technical side of online submission of school applications, website and social media.

About us

At Cheshire East Council we are resident and partner focused with a vision to enable prosperity and wellbeing for all. People really are at the heart of everything we do and that starts with our incredible workforce. We promote a culture of high performance where people can aspire, thrive and flourish, where we strive to deliver best value in everything we do.

For us, success isn’t just about what we achieve, but how we achieve it together. We promote curiosity, excellence, innovation and continuous improvement.

We are values led and committed to wellbeing and inclusion for all, where our employees co-created our values of drive, integrity, respect and collaboration which inform all that we do.

We are proud to work for Cheshire East Council and believe you would be too, so come and join us!

Join us on a meaningful journey at Cheshire East Council

Join a team that’s compassionate, forward-thinking and deeply committed to making a difference. Our residents are at the heart of everything we do, and your role will be a key part of our transformation journey. This is your chance to be part of something meaningful where your ideas, energy and work can create real impact every day.

About the Role

We are looking for a proactive and detail-oriented individual to join us in this role. You will provide specialist technical support for admissions processes, ensuring accurate data management and compliance with statutory requirements. You will liaise with ICT and Business Intelligence teams, maintain internal systems, and contribute to key publications such as the composite prospectus. The position involves supporting team objectives, producing reports, coordinating promotional materials, and delivering clear communication to schools, parents, and partner services. You will also play a key role in reviewing policies, managing late applications, and developing training for staff. Strong organisational skills, attention to detail, and the ability to work collaboratively are essential.

This is just a snapshot of some of the exciting things you’ll be doing in the role. To find out more about the other key responsibilities of the role, please view the attached job description.

About you

• Experience in local authority or education sector; training others on IT systems; liaising with schools and parents to resolve admissions issues.
• Detailed understanding of admissions policies, statutory requirements, data protection, FOI, and confidentiality; awareness of council structures and processes.
• Advanced IT and database management skills; strong literacy, numeracy, and analytical ability; excellent communication; ability to organise workload and work collaboratively; proficiency in producing accessible promotional material.
• A flexible approach to work.

To find out more about the essential and desirable criteria for the role, please view the attached job description specification document.

What we offer in return

• A competitive salary - Between £31,537 per annum - £34,434 per annum with guaranteed yearly pay increases!
• Enhanced annual leave - Start with an impressive 34 days of annual leave (including bank holidays) from day one, and watch it grow to 39 days after just five years of service
• Purchase of annual leave – Want more time off? You can purchase up to 10 extra days of annual leave each year, giving you the flexibility to balance work and life just the way you want (Pro-rata for part‑time staff)
• Flexible working pattern - Enjoy a 37‑hour standard full‑time work week with the added perks of flexitime.
• Enhanced public pension - Secure your future with our career average pension, where contributions are built at a rate of 1/49th of your yearly pensionable pay
• Employee assistance programme - Access a completely free and confidential assistance service to help manage, reduce, and overcome life’s challenges, both at work and in your personal life.

How to apply

We’re delighted that you’re considering applying for this role!

As an equal opportunities’ and disability confident employer, we warmly welcome applicants from all backgrounds. We believe that a diverse workforce helps us better reflect and serve local communities, and together, we can build something truly special.

To join our team, simply click ‘Apply for this job’ at the bottom of the page. If you’d prefer an informal chat first or have any questions about the role, feel free to reach out to Nathalie Dietrich at: [e-mail] – they’ll be happy to hear from you!

If you would like to get in touch with us regarding this role then please remember to include the job reference number so we can assist you accurately and in a timely manner.

Once you’ve applied for the position, please keep an eye on your email inbox (including your junk and spam folders), as we’ll send any correspondence there to stay in touch with updates about your application.

If you haven’t heard from us within four weeks of the closing date, it likely means we weren’t able to move forward with your application at this time, but please don’t let this discourage you as your interest means a lot to us, and we’d truly love to hear from you again in the future!

For any technical enquiries please email [e-mail].

Please quote job reference number in all correspondence.