Technical & Administration Supervisor

NDC; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A specialist in industrial electronics in Manchester is seeking a Technical & Administration Supervisor to support the Service Manager and ensure smooth operations at the Service Centre. The ideal candidate will manage customer enquiries, assist with HR tasks, and coordinate with engineering teams. This position offers a clear career progression into senior leadership. Competitive pay and benefits are provided.

Qualifications

• Technical understanding of electronic equipment.
• Experience in customer service and administration.

Responsibilities

• Handle incoming customer enquiries regarding collections, deliveries and job progress.
• Place stock orders and source parts to meet engineer requirements.
• Issue jobs and support engineering teams in the Service Manager’s absence.
• Maintain holiday records and assist with basic HR administration.

Job description

Technical & Administration Supervisor | Trafford Park, Manchester | Competitive Pay & Benefits

Northern Drives & Controls (NDC) is a specialist in the repair, refurbishment and servicing of industrial electronic equipment used across global manufacturing and automation sectors. We work with a wide range of electronic drives, inverters and industrial control systems, including legacy and obsolete models.

The Technical & Administration Supervisor Role : We are looking for a Technical & Administration Supervisor to support the Service Manager and ensure the smooth and efficient operation of our busy Service Centre. This is a varied position combining technical understanding, customer contact and operational coordination. Occasional work outside standard hours (08 : 00–16 : 30) may be required.

This role offers a clear progression path into senior leadership within the group once you have mastered the full scope of day-to-day operations.

Key Responsibilities of the Administration Supervisor

• Handle incoming customer enquiries regarding collections, deliveries and job progress
• Place stock orders and source parts to meet engineer requirements
• Issue jobs and support engineering teams in the Service Manager’s absence
• Maintain holiday records and assist with basic HR administration

Monitor workshop throughput and supp...