Team Manager PM

Cencora, Inc.; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

A health-focused company in Leeds is seeking a dedicated Operations Manager. The role involves overseeing a 40-member team and ensuring operational excellence while fostering a customer-centric culture. Responsibilities include effective people management, performance reporting, and continuous improvement initiatives. The ideal candidate will possess excellent leadership skills, strong IT proficiency, and a commitment to health and safety standards. Join us to contribute to creating healthier futures.

Qualifications

• Strong leadership skills to engage and inspire a team.
• Excellent communication and interpersonal skills are essential.
• Experience in conflict management and change management.

Responsibilities

• Lead a team of approximately 40 staff in a fast-paced environment.
• Drive customer-focused culture and operational excellence.
• Manage performance through effective appraisals and 121s.

Skills

Leadership

Communication

Time Management

Conflict Management

IT Skills

Tools

Microsoft Word

Microsoft Excel

WMS

Job description

operational section of our business, overseeing the vast activity to ensure that we are meeting our customers' needs and driving operational excellence You will be dedicated to ensuring your people are engaged and perform to the highest standards against set key performance indicators. You will act as an advocate of the Alliance Healthcare culture, values and safety standards. You will hold regular briefings and meetings with your team, keeping them engaged and updated on the operational requirements Effective management of pick & Pack operation for next day delivery. Staff approx 40 heads. Warehousing & stock control People management Planning and organisation WMS & Microsoft experience Health & Safety Time Keeping Productivity management,

Key Responsibilities

• Displays exceptional leadership style, you will encourage, inspire and act as an enabler to drive the team to perform at the highest standard
• An innovative approach to leadership, your style is one of creativity and always trialling and implementing new ways to improve performance.
• Ensure 121's, PDR's (as required) and Appraisals within your team are completed
• Return to work discussions are carried out before a colleague starts work on day 1
• Manage your absence case file in accordance to policy and best practice. Ensure that you liaise with appropriate stakeholders such as Service Centre leaders and HR if required

Customer Focus

• Drive the culture that the customer is at the heart of everything that we do
• Engage with your internal customers in the collaborative drive to achieve operational excellence
• The ability to review processes and make recommendations to meet the requirements of our customers

Developing self and others

• Develop and nurture a positive culture of change management which can support local initiatives and major change programs
• Undertake and successfully complete the associated development leadership programs in accordance to your role
• Develop your Personal Development Plan and engage in meaningful discussion with you line manager regards your development
• Identify talent within your team, enable meaningful development discussions with your colleagues

Leadership skills and mind-set

• Excellent communication and interpersonal skills
• Excellent time management behaviours
• IT skills essential, competent in MS Word, MS Excel
• Ability to conduct administrative tasks such as letter writing and producing meeting minutes
• Ability to influence and engage with individuals and teams through communication
• Experience of working within a culture of safety first and championing that standard to colleagues and self

Behavioural

• Excellent relationship building skills.
• Drive a culture of safety first Lead by example and display the leadership behaviours at all times
• Engage colleagues to drive two way feedback. Be an advocate of Service Centre colleague based forums and communication channels to enhance colleagues engagement
• Competent in conflict management and can demonstrate tools and skills to manage difficult situations

Operational Standards

• A good understanding of reporting and recording performance statistics.
• Having a good understanding of computer and warehouse management systems.
• The desire to fully embrace being part of a wider team - happy to lend a hand to others where needed.
• Ensure company procedures and standards are adopted and monitored with regard to GDP updates etc.

About Our Team

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!