Team Manager - Durham, NC

Panera Bread; North East; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular bakery-cafe chain in North East England is seeking a Team Manager to lead their team and ensure guest satisfaction. Responsibilities include coaching team members, maintaining service standards, and participating in recruitment. Ideal candidates will have restaurant management experience and ServSafe certification. This role offers competitive pay, eligibility for bonuses, and various employee benefits in a dynamic environment.

Benefits

Competitive pay & eligible for quarterly bonuses

Free on-shift meals & unlimited beverages

Paid vacation and holidays

Medical, dental, vision, and life insurance

Tuition discounts

Qualifications

• 1+ years of restaurant management experience preferred.
• ServSafe certification or ability to achieve certification required.
• Flexible hours including nights and weekends.

Responsibilities

• Lead, manage and develop team members.
• Ensure high standards of food, service, and staff.
• Participate in the interviewing and selection process.

Skills

Leadership

Coaching

Customer Service

Job description

Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. Enjoy great perks, a welcoming culture, and the opportunity to make a real impact—every day.

Get ready to rise and come join the fun where you will be a part of making the familiar fantastic! Because at Panera, the best thing of bread is sharing it!

What's In It for You?

• Competitive pay & eligible for quarterly bonuses
• Free on-shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program
• And much, much more!

As a Team Manager, you'll be part of the bakery-cafe's leadership team, helping to run great shifts, support team development, and maintain the high standards our guests expect.

As a Team Manager at Panera, Your Role Includes:

• Make sure every guest is delighted by the quality of our food, service, and staff.
• Build engaging relationships that lead to long-term, loyal guests.
• Lead, manager and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate their achievements along the way.
• Participate in the interviewing and selection process.
• Train the team in food safety standards and ensure they are maintained.
• Help build our Culture of warmth, belonging, growth, and trust.

This Opportunity Is for You If:

• Minimum age: 18 years of age.
• 1+ years of restaurant management experience preferred.
• Proven ability to lead great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
• ServSafe certification (or ability to achieve certification).
• This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities.
• Any job offer for this position is conditional upon the results of a background check.

• While performing this job, the Team Manager role is regularly required to:
  • Ability to lift, carry, push, or pull objects 25 pounds.
  • Capability to stand and walk for up to 6 hours.
  • Must be able to clearly communicate and quickly understand guests and associates' directions in a loud environment.
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others!

Equal Opportunity Employer: Disabled/Veterans