Team Manager

Matalan; Milton Keynes; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent retail company in Milton Keynes is looking for a Team Manager to lead a high-performing team and drive sales. Responsibilities include coaching team members, implementing visual merchandising, and ensuring outstanding customer service. The ideal candidate has experience in fashion or homeware retail, confident communication skills, and a passion for retail. This position offers various benefits, including a colleague discount and extensive annual leave.

Benefits

20% colleague discount

25 days annual leave plus bank holidays

Optional holiday buy scheme

Employee Assistance Programme

Pension Scheme

Access to career development

Qualifications

• Experience in a similar role in fashion or homeware retail.
• Examples of leadership experience.
• Proven ability to identify sales opportunities and drive new ideas.

Responsibilities

• Driving sales targets and exploring sales opportunities.
• Acting as a role model of outstanding customer service.
• Leading the implementation of seasonal layouts and visual guidelines.

Skills

Confident communication skills

Leadership experience

Understanding of visual merchandising

Ability to identify sales opportunities

Adaptability to change

Job description

As a Team Manager at Matalan, you’ll be a key role model in our stores, showcasing our Matalan Values and behaviours while optimising sales and leading a high‑performing, energetic and adaptable team. You’ll coach and motivate team members as part of the store management team, take responsibility for running the store in the absence of the Store Manager and use customer feedback to create a great shopping experience.

Responsibilities

• Driving sales targets and exploring sales opportunities.
• Acting as a role‑model of outstanding customer service, Matalan values and a real passion for retail.
• Leading the implementation of seasonal layouts and visual guidelines throughout the store.
• Opening and closing the store.
• Up‑skilling team members and giving regular feedback to drive performance.

Qualifications

• Experience in a similar role in fashion or homeware retail.
• Confident communication skills, able to engage and motivate others.
• Examples of leadership experience.
• Good understanding of visual merchandising (VM).
• Proven ability to identify sales opportunities and drive new ideas.
• Knowledge of operational processes and procedures within retail, while remaining conscious of costs.
• Ability to work under pressure and adapt to change.

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever‑evolving on our careers site.

Inclusive Culture

We know as a team, we are stronger together – we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open‑mindedness and growth.

Benefits

• 20% colleague discount, which increases with length of service.
• 25 days annual leave plus bank holidays (pro‑rata basis dependent on contracted hours).
• Optional extra holiday buy scheme up to 5 days per year.
• PLUS 1 extra free day leave to support your wellbeing.
• Thrive Recognition Scheme.
• Employee Assistance Programme & Wellbeing support provided by the Retail Trust.
• Life Assurance.
• Retail Rewards platform offering discounts for multiple retailers.
• Pension Scheme.
• Access to a wide range of career development.
• Additional benefits may apply depending on your role and area of the business.