Team Manager

Ministry of Justice; Exeter; Hybrid; GBP 35,000 - 38,000; Full time

Job summary

A government department in Exeter is looking for a dedicated Operations Manager to lead a team responsible for magistrate training. This role requires operational and leadership expertise to ensure effective delivery of training programmes. Candidates should be experienced in managing budgets and possess strong communication skills. Benefits include a competitive salary range, generous annual leave, and opportunities for professional development. The position allows for hybrid working with a flexible schedule.

Benefits

25 days annual leave

Public holiday pay

Pension through Civil Service scheme

Extensive training and development opportunities

Family-friendly policies including part-time options

Qualifications

• Proven experience in leading and managing a team.
• Strong planning and operational delivery skills.
• Experience managing budgets and financial reporting.
• Demonstrated continuous improvement initiatives.
• Excellent IT skills including MS Teams and Excel.
• Effective written and verbal communication skills.

Responsibilities

• Lead a team providing administrative support for magistrate training.
• Ensure training is delivered on schedule and well-resourced.
• Plan and manage training needs with various stakeholders.
• Manage budgets for training events and report forecasts.
• Contribute to continuous improvement projects.
• Plan future training programmes and develop online resources.
• Support the wider team and promote resilience.
• Partner with teams to enhance digital training delivery.

Skills

Leadership

Communication at senior levels

Budget management

Operational delivery

Continuous improvement

IT skills including MS Teams and Excel

Job description

Overview

This is an exciting opportunity to join the Judicial College Planning and Operational Support leadership team. The role suits someone with operational and leadership experience who can manage a busy team that works closely with judiciary and College colleagues to deliver a challenging training programme. The Judicial College supports the Lady Chief Justice and the Senior President of Tribunals in providing training for the judiciary, ensuring that seminars are well‑organised and innovative digital systems support delivery.

Key Responsibilities

• Lead a team of operational staff at AO and EO grades who provide administrative support to organising and supporting magistrate training with a variety of delivery methods – digital, face‑to‑face and blended learning.
• Ensure your team's assigned profile of magistrate training is delivered to schedule and properly resourced, including responsibility for the budget for your seminars.
• Work with stakeholders (magistrate training teams, Judicial Office colleagues, Her Majesty’s Courts and Tribunals Service, Ministry of Justice) to plan, manage and monitor new and emerging training needs.
• Manage the budget for your training events, reporting accurate forecasts and risk analysis to ensure value for money.
• Actively contribute to continuous improvement projects and involve the team in the delivery of the Planning and Operational Support Team’s business plan.
• Plan and arrange the training programme for future years, including the development of the online prospectus.
• Work collaboratively with the leadership team to support the wider Planning and Operational Support team and build a resilient, adaptable team.
• Partner with the College’s Judicial Education Team and Digital and Technical Team to implement and develop digital training delivery.

Essential Qualifications & Experience

• Leading and managing a team.
• Planning and operational delivery.
• Managing a budget.
• Continuous improvement.
• IT skills including MS Teams and Excel.
• Excellent written and verbal communication skills.
• Ability to communicate at senior levels and tailor style to audience and context.

Behaviours

We will assess you against these behaviours during the selection process:

• Leadership
• Changing and Improving
• Managing a Quality Service
• Communicating and Influencing

Salary & Benefits

National salary range: £35,335 – £37,847. London salary range: £40,014 – £42,859.

• Annual leave: 25 days on appointment (30 days after five years’ service).
• Public holiday pay and one privilege day.
• Pension offered through the Civil Service scheme.
• Extensive training and development opportunities.
• Employee‑run networks and diversity and inclusion initiatives.
• Family‑friendly policies including part‑time and job‑share options.
• Paid maternity, paternity, adoption leave.
• Free annual sight tests for employees using computer screens.

Location & Working Arrangements

Office locations: London, Leeds or Loughborough, with occasional travel to other sites based on training needs.

Full‑time role: 37 hours per week with a flexible working policy. Hybrid working arrangements may be considered where business need allows, subject to a minimum of 60% office time.

Eligibility & Equal Opportunity

Staff on fixed‑term appointments must have been recruited through fair and open competition. All Civil Service employees and employees of accredited non‑departmental public bodies are eligible for cross‑government vacancies.

The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer, we are committed to providing reasonable adjustments throughout the recruitment process and workplace.