Team Manager

Matalan; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading retail company in the UK is seeking a Team Manager who will showcase their values while optimizing store sales and leading an energetic team. Responsibilities include driving sales targets, providing outstanding customer service, and managing store operations. Ideal candidates should have experience in a similar retail role, strong leadership abilities, and a passion for retail. Matalan offers competitive salaries and various employee benefits including discounts and well-being support.

Benefits

20% colleague discount

25 days annual leave plus bank holidays

Optional holiday buy scheme

Extra leave for wellbeing

Employee Assistance Programme

Life Assurance

Pension Scheme

Career development opportunities

Qualifications

• Experience in a similar retail role.
• Confident communicator who engages and motivates others.
• Proven leadership abilities.

Responsibilities

• Drive sales targets and explore opportunities.
• Model outstanding customer service and Matalan values.
• Lead implementation of seasonal layouts and visual guidelines.
• Open and close the store.
• Upskill team members and provide feedback.

Skills

Leadership experience

Communication skills

Sales opportunity identification

Visual merchandising

Operational knowledge

Adaptability under pressure

Job description

About Matalan

From humble beginnings to disruptive innovations in the retail industry, discover how Matalan is ever‑evolving on our careers site.

We know as a team, we are stronger together — we champion equality for all and build lasting connections that go beyond work. We thrive on our inclusive culture, encouraging colleagues to bring their true selves to work and contribute to collective creativity, open‑mindedness, and growth.

We want to give every candidate the opportunity to perform at their best throughout the application and interview process and ultimately in their role. If you require any adjustments during our recruitment process, please let us know. We may close the post prior to the specified closing date if a high volume of suitable applications is received, so please apply as soon as possible if interested.

About The Role

As a Team Manager at Matalan you will be a key role model in our stores, showcasing Matalan Values and behaviors while optimizing sales and leading a high‑performing, energetic, and adaptable team.

You will coach and motivate team members as part of the store management team. As the store Team Manager you will also be responsible for running the store in the absence of the store Manager and will use customer feedback to create a great shopping experience.

Looking for a successful career in retail management? A Team Manager role at Matalan could be a great start.

Responsibilities

• Drive sales targets and explore sales opportunities.
• Be a role model of outstanding customer service, Matalan Values, and have a real passion for retail.
• Lead the implementation of seasonal layouts and visual guidelines throughout the store.
• Open and close the store.
• Upskill team members and give regular feedback to drive performance.

Benefits

In addition to competitive salaries, we also offer the following core benefits:

• 20% colleague discount, which increases with length of service
• 25 days annual leave plus bank holidays (pro‑rata basis depending on contracted hours)
• Optional extra holiday buy scheme up to 5 days per year
• 1 extra free day leave to support your wellbeing
• Thrive Recognition Scheme
• Employee Assistance Programme & Wellbeing support provided by the Retail Trust
• Life Assurance
• Retail Rewards platform offering discounts for multiple retailers
• Pension Scheme
• Access to a wide range of career development opportunities
• Additional benefits may apply depending on your role and area of the business

About You

To be part of our team, we would like you to have the following:

• Experience in a similar role in fashion or homeware retail
• Be a confident communicator who understands how to engage and motivate others
• Provide examples of leadership experience
• Good understanding of visual merchandising (VM)
• Proven ability to identify sales opportunities and drive new ideas
• Good knowledge of operational processes and procedures within retail while remaining conscious of costs
• Be able to work under pressure and be adaptable to change