Team Manager

Central Recruitment Services Ltd; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Team Manager in the City of Westminster to oversee a team delivering support to clients with complex needs. This role requires managing staff, directing service delivery, and maintaining effective partnerships. Candidates must have significant experience in social care and the ability to handle complex casework. The position is temporary for approximately 3 months with competitive pay for a 37.5-hour work week.

Qualifications

• Experience in a front-line social care role within the last 3 years.
• Must have a fully enhanced DBS or willingness to apply for one.
• Current valid right to work in the UK.

Responsibilities

• Manage and direct a team of Complex Needs Project Workers.
• Lead a multi-disciplinary team to deliver outcome-focused support.
• Monitor service performance and risk management.

Skills

Experience managing or coordinating services for people with complex needs

Multi-agency working with social, health, housing and criminal justice agencies

Ability to effectively support the team

Excellent verbal and written communication skills

Flexibility and creativity in response to changing requirements

Job description

Central Recruitment is currently recruiting for a Team Manager, to work in the Westminster area. The service offers intensive, short-term support to individuals rough sleeping who often have no clear local connection.

The successful candidate will be required to work 37.5 hours per week, working across Monday - Friday, 9AM - 5PM or 10AM - 6PM. Temporary cover is required for approximately 3 months. The pay rate is £18.40 per hour, with £2.22 holiday pay, totalling £20.62 per hour.

Responsibilities

• Manage and direct 6 Complex Needs Project Workers, Locum and Night Staff
• Lead and supervise a multi-disciplinary team to deliver trauma-informed, outcome-focused support
• Support staff to navigate complex client needs, including those related to immigration, health and housing
• Ensure reconnection and resettlement pathways are progressed swiftly and safely for all clients.
• Oversee timely completion of assessments and support plans, with a focus on move-on readiness
• Monitor caseloads, service performance and risk management in collaboration with the Service Manager
• Ensure the Team are conducting comprehensive assessment of need and risk for their clients, using effective tools and recording methods and sharing information with partner agencies where appropriate
• Build and maintain effective working relationships with local connection boroughs and external partners
• Ensure staff are committed to safeguarding children and vulnerable adults
• Support the Regional Manager in ensuring the service represents value for money and operates within budget
• Monitor service spending throughout the financial year to ensure there is no overspending

Qualifications

• Experience managing or coordinating services for people with complex needs at risk of rough sleeping. Specialist knowledge will include housing, homelessness, substance misuse, mental health and the criminal justice system.
• Experience of effective liaison & multi-agency working with social, health, housing and criminal justice agencies.
• Experience of leading services that are based around a trauma and psychologically informed approach.
• Significant level of experience, practise and understanding of the principles of risk and needs assessment, planning, goal setting and reviewing.
• Understanding and or experience of project evaluation, overseeing client data and providing output data to appropriate stakeholders.
• Ability to find ways of working with clients who may have a history of low levels of engagement with services.
• Ability to effectively support the team to manage both the practical & emotional demands of complex casework and client support.
• Commitment to working flexibly and creatively in response to changing external and organisational requirements.
• Able to communicate confidently and effectively, verbally and in writing and be self-servicing in the use of the computer to create letters, minutes and key work notes and to send and receive emails.

Candidates must confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.

Further Requirements

• Current valid right to work in the UK
• Minimum 12 months’ of paid experience in a front line social care role within the last 3 years (unless recruitment criteria states otherwise)
• A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)
• Employment or education history to cover the last 5 years which can be verified through the referencing process

How to apply

If you feel that you fully meet the above outlined criteria for this role and would like to apply for this post, please forward your CV for consideration.

Please note the outlined experience is the minimum first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.