Team Leader - Property Manager

Humphrey & Kirk; Chelmsford; Hybrid; GBP 30,000 - 32,000; Full time

Job summary

A leading property management company in Chelmsford seeks a Team Leader - Property Manager for its residential lettings team. This role involves managing a small portfolio and supporting a larger team. The ideal candidate will have experience in property management, strong communication skills, and a proactive approach. Offering a full-time salary of £30,000 - £32,000 with potential earnings up to £35,000 per annum, this position allows for hybrid working after a probation period.

Qualifications

• Proven experience in residential lettings or property management is essential.
• Proactive problem-solver with a ‘can-do’ attitude.
• Strong communication skills, both written and verbal.

Responsibilities

• Handle maintenance-related queries from tenants.
• Report maintenance issues to contractors and coordinate repairs.
• Collaborate regularly with local lettings branches.

Skills

Proven experience in residential lettings or property management

Proactive problem-solver

Strong communication skills

Highly organized

Proficient in IT, MS Office

Job description

Exciting Opportunity for a Team Leader - Property Manager – Join Our Residential Lettings Team

We have an exciting opportunity for a professional, enthusiastic, and tenacious Team Leader to join our established residential lettings team. The successful candidate will be supporting an experienced Manager and Assistant Manager looking after a team of 20 individuals.

The Team Leader will look after a small portfolio personally, whilst supporting the Assistant Manager with the day‑to‑day management duties.

This role will suit someone already overseeing a small team within the same environment or an experienced Property Manager looking to progress in their career.

Key Responsibilities:

• Handle maintenance‑related queries from private tenants living in properties managed by our company on behalf of landlords.
• Report maintenance issues to approved contractors and coordinate access for repairs or quotations.
• Keep landlords informed with regular updates on the progress of resolving maintenance issues.
• Accurately maintain records in our internal database, documenting all inquiries, actions taken, and relevant communications.
• Collaborate regularly with local lettings branches and other internal teams involved in property management.

Ideal Candidate:

• Proven experience in residential lettings or property management is essential.
• A proactive problem‑solver with a ‘can‑do’ attitude and the ability to tackle maintenance issues effectively.
• Strong communication skills, both written and verbal.
• Professional, confident, and approachable demeanour.
• Highly organized, able to prioritise urgent tasks amidst a busy workload.
• Proficient in IT, with a solid understanding of MS Office tools.

Salary & Benefits:

Full time basic salary £30,000 - £32,000 per annum, depending on relevant experience plus bonuses and year‑end profit share. Realistic OTE up to £35,000 per annum.

Training & Development:

• Comprehensive training will be provided, tailored to your level of experience.

Hours of Work:

• Monday to Friday, 8:30 am to 5:30 pm, with occasional Saturdays on a rota basis (approximately 1 in 6).
• Some time off in lieu will be given for any Saturday shifts worked.

Hybrid Working:

• During your probation period, you’ll be based at our Head Office in Springfield, Chelmsford.
• Upon successful completion of your probation, you’ll transition to a hybrid working model, combining both home and office‑based work.

If you’re looking for a rewarding role in a supportive and dynamic team, we’d love to hear from you!