Team Leader - Planned Care

Sunderland Care and Support Ltd; Sunderland; On-site; GBP 31,000 - 34,000; Full time

Job summary

A leading care service provider in Sunderland is seeking a Team Leader to oversee Community Planned Care Services. This role involves leading a team of support workers, managing care plans, and ensuring high-quality, person-centred care for clients at home. Candidates must hold an NVQ/QCF Level 3 in Adult Social Care and possess supervisory experience. Benefits include a starting salary of £31,022, generous leave, and career development opportunities within a supportive and innovative environment.

Benefits

Starting salary of £31,022 rising to £33,699

Excellent training opportunities

Pension scheme

Generous annual leave entitlement

Career development opportunities

Positive job culture

Qualifications

• Experience supervising and leading in a care setting.
• Demonstrable experience of caring for and supporting adults.
• Ability to manage and create monthly rotas.

Responsibilities

• Provide support to the Service Manager.
• Manage and oversee the service's daily operations.
• Ensure high quality, person-centred care and support.

Skills

Leading and motivating a team

Person-centred care

Excellent communication

Empathy and sensitivity

Education

NVQ/QCF Level 3 in Adult Social Care or equivalent

Job description

All applicants must have a full UK driving licence and the use of a vehicle for work purposes.

Sunderland Care and Support is one of the largest providers of social care services within the North East delivering a range of services on behalf of Sunderland City Council. We provide person‑centred innovative services that improve the lives of the people we serve. Our mission is to provide customers with the care and support they need to live happy, healthy and successful lives.

We are seeking to recruit a Team Leader into our Community Planned Care Services who is able to encourage a workplace culture based on respect and dignity for those in need of care and support.

The service is community based and we provide care and support to customers in their own homes across the city, develop a wide range of skills and maintain their independence within the city of Sunderland. Customers within our Planned Care service have a diverse range of care needs and require a wide range of support.

The Role

We are looking for experienced individuals who can lead and motivate a team of support workers to build a sense of community, encouraging our customers to have a voice, share their views, have choice, and feel at home. Qualified to at least NVQ/QCF Level 3 in adult social care or equivalent, with demonstrable experience of caring for and supporting adults. You will also have experience of supervising and leading in a care setting.

Key Responsibilities and Accountabilities

As Team Leader your role will be to provide support to an agile Service Manager. Team Leaders are responsible for the smooth and safe running of the service, including managing and creating the monthly rotas, updating and managing care plans, supporting and supervising support workers, including inducting new team members, as well as overseeing reporting, such as medication records and health and safety checks. Team Leaders are also expected to work jointly with other professionals to ensure customers receive support which is designed to meet their own personal need.

Working with the Care Co‑ordinator, the Team Leader will ensure the provision of high quality, person‑centred care and support, supporting practical, social and spiritual needs, leading the service delivery in line with Sunderland Care and Support values and standards and the requirements of the Care Quality Commission [CQC].

Values

• Respect – We will care and support our customers with sensitivity and empathy, respecting equality and the beliefs and dignity of everyone in the diverse communities that we operate within.
• Innovation – We will continue to strive to achieve positive outcomes for those that we support and for our workforce by thinking differently and learning from others.
• Integrity – We will act fairly, ethically, professionally and openly in all we do.
• Caring – We will provide safe, caring and personal services that support, protect and enable our customers to live fulfilling lives.
• Partnership – We will use our energy, skills and resources to deliver the best outcomes, incorporating the perspectives of all our customers and stakeholders.
• Valued – We will engage and consult with our customers and staff to promote a culture of inclusivity and kindness. We will acknowledge excellent outcomes and practice and support customers and staff to reach their maximum potential.

Benefits

• 37 hours per week
• A starting salary of £31,022 rising to £33,699
• Designated rota pattern
• Excellent training opportunities
• A pension scheme
• Generous annual leave entitlement
• Career development opportunities
• A positive and rewarding job role and culture
• Work shifts on a rota including daytime, evenings, weekends, and Bank Holidays

Please ensure you refer to the Job Description and the essential and desirable criteria in the Person Specification when completing the online application form, as this information is used to select candidates for interview.

For more information on Sunderland Care and Support, please visit our website: https://sunderlandcareandsupport.co.uk