Team Leader - Herringbone North Berwick

Buzzworks Holdings; Scotland; On-site; GBP 25,000 - 30,000; Full time

Job summary

A hospitality group in Scotland is looking for a Team Leader with previous experience to ensure exceptional customer service. This role focuses on developing both the team and oneself, with benefits including flexible working, training opportunities, and a 40% staff discount. You will thrive in a busy environment, making friends and learning valuable skills.

Benefits

Flexible Working

Training & Development

40% Staff discount

Career progression opportunities

Additional holidays for long service

Health and Wellbeing access

Financial wellbeing support

Wagestream App

Teamwork opportunities

Qualifications

• Previous experience in a similar role.
• Comfortable delivering the best possible experience for customers.
• Adherence to company standards, behaviours, and values.

Responsibilities

• Demonstrate customer-focused service.
• Ensure the best possible experience for customers.

Skills

Customer-focused service

Communication

Teamwork

Organisational skills

Problem-solving

Job description

Overview

At Buzzworks, we’re more than just a hospitality group, we’re a community. With 22 venues (and counting), we’re a people-focused business that brings positive energy and exceptional experiences to every town, city, and suburb we serve. If you're passionate about great food, great people, and creating memorable moments, you’ll feel right at home with us.

As a Team Leader, you will have previous experience in a similar role and want to share your ideas and work with the existing team to develop both yourself and the team. Customer-focused, you will feel comfortable delivering the best possible experience for our customers and will always adhere to our standards, behaviours, and values.

Role and Responsibilities

As a Team Leader, you will:

• Demonstrate customer-focused service and ensure the best possible experience for our customers, adhering to standards, behaviours, and values.

Benefits

• Flexible Working - work that works for you
• Training & Development - we teach you everything you need to know
• 40% Staff discount - across all venues
• Career progression opportunities, work your way up with support all the way.
• Additional holidays for long service at 1/3 and 5 years
• Health and Wellbeing - access to Employee Assistance, wellness hub & discounted gym membership
• Financial wellbeing support
• Wagestream App
• Teamwork - working with great people and making lifelong friends!

Work Environment

You will love to meet new people and work as part of a team within a busy fast paced environment, and you will learn skills that will set you up for your future success. Whether you continue your hospitality journey or go on to your dream job, life experiences are what we do best. Communication, teamwork, organisational, and problem-solving skills are all part of the training, so apply now to start the journey!

Buzzworks is an equal opportunity employer. We believe in an equitable and inclusive work environment and a diverse, empowered team are key to achieving our aim to make people feel great through hospitality.