Team Leader - Dundee

Chopstix Group; Dundee; On-site; GBP 28,000 - 35,000; Full time

Job summary

A vibrant restaurant chain in Dundee is seeking an experienced Team Leader to inspire and manage a dynamic team. The role involves delivering exceptional customer service and ensuring high food standards. Ideal candidates will have significant experience in leadership and customer service. Employees enjoy perks like discounts, health plans, and a career development pathway. Join us to create a unique dining experience packed with flavor.

Benefits

Employee Discount

Online Discounts in High Street Stores

Opt-in Health Plans

Company Pension Plan

Free Meals on Shift

Career Development via Career Pathway

Qualifications

• Vast experience in customer service required.
• Background in Leadership & Management necessary.
• Ability to train & coach a team is crucial.

Responsibilities

• Lead the team and ensure exceptional customer service.
• Assist the manager in operational duties.
• Promote teamwork to achieve food quality and sales.

Skills

Customer service

Leadership

Coaching

Problem-solving

Effective time management

Communication skills

Job description

Overview

Team Leader – Dundee. JOIN THE CHOPSTIX REVOLUTION! For the Flavour Cravers – Step up, stand out! Experienced leaders wanted to drive our teams forward. Embark on an Epic Journey with Chopstix – Where Flavour Meets Fun!

Who Are We?

Chopstix is not just a restaurant; we’re a movement! Offering bold Chinese flavours. We seek individuals who embody inspiration and consistently deliver an unrivaled dining experience.

At Chopstix we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let’s stir‑fry success together!

• We take pride, putting our whole heart into every task and reflecting dedication and passion in our work.
• All in together, supporting each other to win as a team.
• Being quick to shift – essential in our fast‑paced industry demanding adaptability and agility.
• Lead the way by doing first and shaking things up, thriving on innovation and risk‑taking.

What Do We Want?

Ready to take the lead? If you’ve got the skills, confidence, and experience to guide a team in a fast‑paced environment, we want to hear from you!

We are looking for a Team Leader with a fantastic attitude and commitment to exceptional customer service.

You must be experienced and passionate about delivering delicious food, prepared to train on the woks, assisting and supervising the back‑of‑house teams as required.

You will be the face of the store, assisting the manager in leading and inspiring the team, promoting teamwork to achieve exceptional results in food quality, sales, and profitability.

You will put our customers’ happiness at the centre of everything you do, providing a dining experience packed with flavour to every customer every time.

Perks That Pack A Punch!

• Employee Discount
• Online Discounts in High Street Stores
• Opt‑in Health Plans
• Company Pension Plan
• Pick n Mix Diploma Program
• Cycle to Work Scheme
• Free Mortgage Advice
• Wellbeing SupportConfidential Advice Line)
• Access to Wages in Advance
• Career Development via our Career Pathway
• Bonus / Incentive Schemes
• Free Meals on Shift
• Refer a Friend Scheme

Are You?

• Customer focused?
• Hands‑on
• Organized
• Team player
• People focused
• Self‑motivated & have Integrity?

Skills & Experience

• Vast experience in customer service
• A background in Leadership & Management
• The ability to train & coach a team
• Problem solver
• Effective time management
• Results driven – people, quality, service, environment, sales & profitability
• Excellent communication skills

If you have got wok it takes and looking for a great career, then apply now!

Apply now and Add an up‑to‑date CV…