Team Leader

The Rank Group; Wednesbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading entertainment and gaming company is seeking a Team Leader to create unforgettable customer experiences. In this role, you will lead and motivate your team, manage shifts, and build strong relationships with colleagues. You must have strong leadership skills and a customer-first mindset. This position offers competitive pay, leadership development, and various employee rewards. Join us in creating a fun and rewarding workplace.

Benefits

Competitive pay £12.44

Leadership development opportunities

Employee Rewards platform

Pension and Life Assurance

Company Sick Pay Scheme

50% discount on food and soft drinks

Uniform provided – Brand New Design for 2024

Responsibilities

• Lead and motivate your team to deliver exceptional service.
• Manage shifts and build strong relationships with colleagues.
• Create a welcoming and energetic environment for customers.

Skills

Strong leadership skills with a customer-first mindset

Ability to engage and inspire your team

Organised and proactive in a fast‑paced environment

Job description

What’s in It for You:

• Competitive pay £12.44
• Leadership development opportunities and career growth potential
• Employee Rewards platform offering discounts on shopping, dining, and travel
• Pension and Life Assurance
• Company Sick Pay Scheme
• 50% discount on food and soft drinks for you and up to three friends
• Uniform provided – Brand New Design for 2024

Summary of the Role:

As a Team Leader, you’ll be at the heart of creating unforgettable experiences for our customers. You’ll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you’ll play a key role in creating a welcoming and energetic environment.

Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace.

Qualifications

• Strong leadership skills with a customer-first mindset
• Ability to engage and inspire your team
• Organised and proactive in a fast‑paced environment