Team Leader

Costa Coffee; Marlborough; On-site; GBP 60,000 - 80,000; Part time

Job summary

A popular coffee brand is seeking a Team Leader (Barista Maestro) for their Marlborough location. In this role, you will manage shifts, train new baristas, and ensure high customer satisfaction. Candidates should demonstrate leadership skills and a passion for coffee. Competitive pay starts at £12.93 per hour, with attractive benefits including discounts and a pension scheme.

Benefits

50% discount on food and drinks

Smart pension scheme

Financial support fund

Qualifications

• Proven ability to lead and manage a team effectively.
• Experience in customer service or hospitality is desirable.
• Willingness to learn and adapt to new recipes and processes.

Responsibilities

• Create smooth operations during busy periods.
• Train and accredit new Baristas.
• Ensure high standards and customer satisfaction.

Skills

Leadership

Training

Customer service

Job description

Overview

Team Leader (Barista Maestro) - Lon Grt Marlborough - 18 Hours Per Week - Permanent

At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day. As a Team Leader, you can too.

Starting pay £12.93 - £13.93 per hour, rising with training to £13.43-£14.43 (dependant store location).

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• And that\'s not all. Explore even more of our perks here

We\'re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. We may be a global brand, but we haven\'t forgotten our roots. That\'s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

What you\'ll do

• Creating smooth shifts even in busy periods
• Training and accrediting new Baristas
• Stirring up success for yourself and your team
• Crafting new recipes to energise your team
• Keeping standards high, from excellent espressos to monthly coffee excellence scores

Who you are

• An example setter, someone we can put our trust in to keep everything running smoothly
• A leader, ready to take on new responsibilities within the team
• A learner, who can turn their knowledge into steaming hot ideas

When you apply, you'll start with a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role\'s requirements. Don\'t worry — there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email